Audio Podcast: Walk The Floor
FREE Podcast APP
Separate your infrastructure from your decision regarding which application you should be running. There are a lot of vendors today that are saying “buy from us and we will give you an entire suite of solutions”. Take a look at what the best solution for you is in terms of infrastructure, the best way of moving calls, web chats, e-mails and data around your call centers. Separate all of that from which applications are the best to manage those communications to do the routing, the screening and to manage self service interactions with customers. Pick the best solutions for you based on your environment –John Cray - VP Marketing, Apropos
|Take the tips with you on your mobile device by scanning the QR codes or using the links|
|Showing 169 - 171 of 1417|
|Where Is The Business Going?||Customer Interaction Tips||The Best Solution|
Upcoming EventsSubmit Event
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...