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Here’s an idea from a financial services contact center we came across recently. If you operate a dress code and penalise staff for non-adherence to this, consider giving the proceeds collected from these penalties to charity. Also consider working with one or more local charities and having the occasional sponsored event such as beard or moustache shaving and other such activities. “The more you get the team involved in fun, worthwhile activities, the greater the motivation”
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...