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Audio Podcast: Bring Fun To Work
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How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session - for example you run a question & answer session where the attendees decide the questions based on the content and another team answers them! Reward the teams with prizes such as sweets, t-shirts etc.
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Meet with the President of ContactCenterWorld.com and fellow members in the area. ContactCenterWorld.com will present 20+ best practice ideas from award winners and also information about upcoming NEXT Generation Best Practice events and more. Venue ... Read More...