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The top considerations when choosing a new location are the people, the site and the infrastructure that you are going into. However, I would argue now that it has become more of a financial thing such as a return on an investment. Previously we were talking about an economy where it was all about growth. Now companies are looking at profitable growth, and a flight to quality.-Gerard O'Sullivan of BTeLocations
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2019 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...