Audio Podcast: Learn Through Bad Experience
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If your contact center, like most, operates with teams consider giving each a team name. One of the best ways to do this is to ask each team to come up with their own name – usual ones include baseball teams, football teams, basketball teams etc. If you can, let each team have their name and/or logo above the team desk. It doesn’t cost you anything but can really help develop team camaraderie.
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...