Audio Podcast: Weekly Podcast March 27, 2015
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Anytime that you are looking for technology you need to ensure that it’s a partner with your business. Contact centers cannot afford their main system, their predictive dialer to be down and to not have someone within 24 hours, or anytime of the day to contact them immediately. -Fred Stacey, Director, EMEA for TouchStar
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The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...