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Located in Dallas, RealPage provides on demand (also referred to as “Software-as-a-Service” or “SaaS”) products and services to apartment communities and single family rentals across the United States.
Role of the Center:
We are the largest centralized leasing and maintenance contact center for the Multi-family and Senior housing industry. Our well trained associates go the “extra mile” as a natural extension of our partner’s on-site teams to field prospect inquiries and resident maintenance requests by phone, chat or email. Our partners have let us know that in a head to head comparison with our competition, we capture more leads and qualified visits, resulting in more leases. We are also proud to be our partner’s “first responder” regarding both emergency and non-emergency maintenance issues. Our associates are professional, friendly, empathetic and reassuring as they support our leasing and maintenance solutions using innovative tools and continuously improving processes. We never miss an opportunity to deliver exceptional prospect and resident experiences with our friendly and engaging team who believe we have the best job helping people find and enjoy their homes!