The World’s Largest Contact Center
& Customer Engagement Association!
ContactCenterWorld has been recognizing and rewarding the best companies and employees with industry the contact center industry for over 15 years!
We have a range of award programs for all levels and types of industry players - inhouse and outsourced contact centers, the professionals who work in the center, companies who sell to centers and consultants who advise centers!
Which program is right for you? check the table below for our recommendations!
|You are ...||Recommended awards|
|Working in a Contact Center or Customer Service center and looking for professional awards for individuals||
|Working at a technology provider||
|Working as a consultant||
|You represent an outsourced BPO provider||
Descriptions, closing dates and links for each award program are shown below:
Contact Center World Awards
- Global Top Ranking Performers (now in its 16th year)
Summary: The ultimate award for professionals and companies. It's the annual program that attracts the best in the industry usually from over 50+ nations and some refer to as the Olympics of the contact center world!
Open/closes: 31 July 2020 - 31 March 2021
Members’ Choice Awards
- Elite suppliers for business
Summary: A unique program that combines customer feedback with awards for a variety of industry solutions and is a sure way for vendors to showcase they are truly amongst the best!
Closes: 31st December 2020
Employee Engagement Awards
- The TopPlace2Work for employees (now in its 2nd year)
Summary: Showing you have engaged employees is vital to attract the best new employees, motivate existing ones and show investors and customers you are serious about your people. This ticw yearly award also includes valuable employee feedback for companies!
Open/closes: 31 March 2021 - 15 August 2021
Industry Champion Awards
- Influencers & Leaders in the contact center world (now in its 5th year)
Summary: The award for companies and individuals who contribute the success of the industry. It's a voting based program and every year winners are announced by country.
Open/closes: 1st March 2020 - 15 Jan 2021