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How to Protect Data in Your Business - Brett Clawson - ContactCenterWorld.com Blog

How to Protect Data in Your Business

Online threats and theft cases have been steadily increasing. While the already established businesses frequently make headlines of data breaches, the small companies also suffer the cyber-attacks. The attacks are costly and they can damage the reputation of your business. For this reason, a business should invest heavily in data protection methods to keep their customers' data safe throughout. This guide will shed light on the most effective ways that you can use to keep your data safe from the cyber-attacks.

Train Your Employees on How To Identify Hackers 

Some of the most significant data breaches happen because the employees do not know how to stay safe. For instance, some do not understand the basic things, and might not really know what is data structure. The cybercriminals adopt new tactics every day and that is why you should conduct frequent training. Identify your business needs before you initiate the awareness program. When you understand your needs, you will be in a better position to select the best training package for your particular needs. You might not identify the best topics to cover, and this means that you should invest heavily in the training initiative. Find experienced IT experts to help you cover relevant issues such as phishing, security hygiene and online safety. After training, you can test your employees on the same.


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Protect Your Computers against Malware

Malicious software is a general term for viruses, adware, spyware and other harmful computer software. The malware impacts computers in many negative ways without your knowledge. For instance, it disrupts the basic operations of the computer, slows the processes, steals your sensitive information and causes internet connection problems. The malware can also cause frequent crashing and freezing of the computers. It may be hard to notice the presence of the computer malware, and it is, therefore, advisable to take the necessary steps of preventing malware infections. To protect your devices against the malware, avoid clicking on the strange links sent to your emails. If possible, purchase the anti-spam software to keep off all the spam emails. Also, use a firewall even when you have active antivirus software. Minimize the number of downloads you make and use pop up blockers to stop the unwanted pop-ups. 

Update Your Software

Hackers scan various sites to identify the type of software that their target firm uses. The old software versions are more vulnerable to hacking, and it is, therefore, advisable to keep your software up to date. Software makers such as Oracle and Microsoft update their software regularly to fix the vulnerable bugs. So, do not ignore any system update notification from your computer, laptop, or phone. Set up automatic updates to update your system whenever a new version comes up. The regular updates will keep your devices safe, thus, offering maximum protection to your customer data.

Dispose of Your Data Well

Implement appropriate strategies that will be used to dispose of unwanted business data. Remember that the outdated and unwanted papers contain information that was once useful in your business, and the hackers can use that information to carry out fraudulent activities. You should consequently implement sound data destruction policies according to the type of data you are handling. Do not discard the paper documents into paper bins as someone might take them. Instead, you can hire a reliable third party company to shred all the documents on your behalf. Wipe all your readable or writable hard drives using secure software, and destroy your CDs. If you do not intend to dispose of all your old data, create a data retention policy stating how long you will keep it. Also, limit the number of personnel who can access it and indicate the destruction dates.

 

As you can see, there are many useful methods that you can use to protect your data. The most obvious is training, wherein you should offer awareness programs to your employees. Also, protect your computers against malware and upgrade your software systems regularly. Lastly, dispose of your old data well to prevent it from getting into the wrong hands. A third party shredding firm can help you get rid of your unwanted documents.

Publish Date: March 2, 2020 9:33 PM

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