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4 Ways to Automate Your Business in 2020 - Lewis Robinson - ContactCenterWorld.com Blog

4 Ways to Automate Your Business in 2020

Business automation is happening in companies all over the world every day. With the use of new technologies, business owners can accomplish their goals faster and with less man-power. Below are some of the best programs, software, and websites to use to automate your business in 2020 and in the years to come. 

Electronic Invoices

Automating your business doesn't mean changing everything all at once. Instead, you can make small changes over time. One small change you can make to both automate your business and to save some trees in the process is to use invoicing software.


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This software is exactly what it sounds like-- businesses input the invoice number, date, prices, items, and any other necessary information to create the perfect digital invoice. From there, the invoice can be emailed to the correct party. With some software, the invoices can even be paid online too! Using electronic invoices can help to speed up the invoicing process for both the business sending and receiving the invoice.

Direct Deposit

Similar to electronic invoicing is a direct deposit. Many businesses have already shifted from mailing out paper checks to sending employee's payment directly to their bank accounts. This makes the process of paying employees go by much faster. Also, using direct deposit instead of checks helps to save paper.

Scheduled Social Media Posts

If your business doesn't have at least one social media account, then that's the first thing you should do to catch your business up with the times. Having a social media account for your business can act as free advertising, a place to host reviews, and a place for customers to chat about the business where anyone can see it. 

Of course, to keep people interacting with your social media account or page (no matter what social media platform you have), it is important that you post on the page on a regular basis. This is easy enough to do if you run a small business or only have one social media account, but it can be harder to keep up with if you own a large business or have multiple social media accounts. So, what's the best way to save time when using social media for your business? Scheduling posts, of course!

There are several websites that can be used to schedule social media posts. One of the best websites for this is Buffer. This site allows you to schedule posts for Instagram, Facebook, and Twitter. You can make individual posts for the different social media sites or you can post the same post on all of the social media sites. These posts can all be scheduled to post at the same time or at different times. It's entirely customizable. This helps to save time so that you just need to sit down once a week to schedule posts, rather than needing to go online every few hours to make a new post.

Automatic Email Replies

Firstly, your business should have its own email account. This can help to keep professional emails from getting mixed in with personal emails. Secondly, it should be easy for people to find your business's email account in case they need to reach out to you. However, not every reply needs to be personalized. That's where automatic email replies come in.

As an example, let's say you run a blog that people often want to post guest articles on. You could have a specific email account for handling these requests. When a person emails to inquire about the costs of posting something, the email account can automatically send them the amounts. As another example, setting up a reply to tell customers that you are out of the office or out of town is also a good use of this automatic. 

If you are looking to automate your business in many ways at once or in small ways a little bit at a time, these tips are sure to help. Pick out the ones you like, but eventually try to incorporate them all. This will help you to have a wonderfully automated business. Good luck!

Publish Date: March 31, 2020 8:09 PM

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