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Top Qualities of an Effective Leader - Lewis Robinson - ContactCenterWorld.com Blog

Top Qualities of an Effective Leader

You may believe that leadership and management are the same things. This isn’t the case. Leaders are those who want that position, no matter their position in an organization. Along the same lines, managers don’t always have the leadership qualities to make them true, effective leaders.

Leadership often means something different to each person. A good definition of an effective leader is someone who establishes an inspiring vision for the future, inspires and motivates people to work toward the vision, manages the delivery of this vision, and coaches and builds a team to achieve the business’s vision.

If you want to know what strong leadership looks like, there are a few essential qualities of amazing leaders that are true across industries. The traits listed below are ones that all good leaders have or should work to have and what makes them Multipliers in an organization.


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Vision

One of the main qualities that any leader needs to have is vision. This means the ability to see the bigger picture of where the team or organization they are working with Is headed, what it can do, and what it will take to achieve the goals that have been set.

Inspiration

Just as important as having a vision is an ability someone must share that vision with other people, get others excited about it, and make it happen. This means that leaders must maintain a realistic and positive presence in the organization. By doing this, they can help ensure team members remain engaged and motivated. It also helps everyone remember what they are working toward.

Critical and Strategic Thinking

Quality leaders must also be able to think critically about the team or organization they work for. They must develop a full understanding of the threats, opportunities, weaknesses, and strengths it has. Leaders should course-correct when needed and assess their work to ensure it fits within the organization’s goals and strategy.

Interpersonal Communication

A quality leader will be able to interact with others in a way that feels authentic and genuine. This doesn’t mean the person needs to be an extrovert or even a people-person to be in the role of a leader. There are more than a few excellent leaders who have self-identified as an introvert.

Instead, it means that you can demonstrate empathy, use active listening, and build meaningful work relationships with the people around you, no matter if they are a co-worker or direct report supervisors.

Self-Awareness and Authenticity

An essential way to become a quality leader is being self-aware to understand your strengths and flaws fully. This is also needed to create an authentic leadership style and to help you do your best work.  

You need to work to be the best leader you can be, rather than trying to fit into a mold that has been established by someone else. Work to embrace the unique things that make you who you are. Doing this will help to translate into your authentic leadership development naturally.

Creativity and Open-Mindedness

If you are a good leader, you are open to new ideas, perspectives, possibilities, and the understanding that there is no one “right” way for you to do things. Good leadership involves the understanding that success occurs if you are willing to change the way things are done and to bring in fresh eyes that will inspire new ideas. It’s also necessary to think outside the box when you can. As a leader, you need to be able to listen, observe, and change course when needed.

As you can see from the information here, more than a few factors and characteristics make someone a good leader. While some of these can be learned, this isn’t the case for all of them. Because of this, it is a good idea to understand what makes a good leader to see if you have the beginnings of one and if it is something you can do. 

Publish Date: December 15, 2021 11:56 AM

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