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Essential Technology for the Businesses of Today - Lewis Robinson - ContactCenterWorld.com Blog

Essential Technology for the Businesses of Today

As technology advances, the latest and greatest tend to find a home in today’s businesses where it can optimize a company’s workflow. Technology has a knack for enhancing commerce, and in turn that relationship leads to new technological advancements. However, the technologically dependent commercial landscape of today can leave many business owners feeling ill equipped to implement newer and better tech into their own companies. Here’s what you need to know about the technological needs of the modern workplace.

Cloud Computing

One of the most impressive innovations in recent memory, cloud computing is the logical descendent of networking. However, cloud computing has much more to offer, and it has been proven to be an increasingly necessary tool in the age of big data. Cloud storage is a widely used tool by consumers, as well as businesses. It allows users to store files remotely, allowing them to be shared between devices and with others, and that remote storage comes with the added benefit of making the data in question more secure against the perpetual threat of hackers. Cloud storage is just one part of the broader suite of features that cloud computing has to offer, however. For example, traditional networking has historically had spatial restraints that demanded proximity.

Cloud computing, on the other hand, does away with physical connections between devices, allowing for networking even with remote employees. The primary advantage of cloud computing is how it enables connected devices to cooperate on shared projects by combining their processing power and assets. This has become essential for data analysis, an otherwise resource intensive task. Using cloud computing, processing data takes far less time, and it can be done without bogging down any of the computers or users involved, allowing them to continue their typical daily tasks. With a private cloud, a collection of top-of-the-line computers, and a commercial AC unit to keep your machines cool, you can trivialize this previously demanding task.


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IoT Tech and Smart Office Tech

A similarly impressive, emerging technology is that of Internet of Things (IoT) tech. Like cloud computing is the next step in networking, IoT devices and apps can be interconnected to form a network of sorts using devices other than computers, as well as software. This helps to facilitate more efficiency for businesses in several essential ways. For example, many IoT programs focus on simplifying recordkeeping and other clerical tasks, drastically reducing the workload of menial tasks for various staff members. These apps often use simple AI to automate these processes, as well. So, for example, a time clock app can not only receive hours worked by employees, but also calculate the final wages once all of the relevant data is in place. This kind of automation, and the ability to interconnect various apps and devices, culminates in what is known as a smart office.

The smart office framework has numerous benefits to the workflow of any company. In addition to automating various low level clerical tasks, it can increase the potency of security systems, for example. IoT enabled security cameras can store all of their recorded footage in the cloud automatically, ensuring that the footage isn’t susceptible for theft. This in turn means that you’ll always have evidence that can point law enforcement in the right direction. However, IoT security can also be used to alert the authorities more quickly and without the notice of a potential robber, allowing business owners and staff to get the help they need without risking their lives. Lastly, IoT security cameras are capable of using face scanning technology to identify known, high profile criminals at large, automatically notifying law enforcement, allowing police to more easily apprehend elusive fugitives.

Today’s technology is sometimes daunting in it’s complexity, and that can make it hard for companies to adapt and to integrate it into their business models. These tips will help you to understand the basics of cloud computing and IoT, the two biggest names in modern business tech.

Publish Date: March 9, 2021 8:21 PM

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