Solus S - ContactCenterWorld.com Blog
Challenges facing up the call center software?
Call center Setup - Before setting up the call center, focus should be made on following three categories: Preliminary PlanningDetailed PlanningImplementation
Preliminary planning relates to detail establishment of IP telephony cost analysis, overall system requirement, knowing the
mission & targets, organizational structure & role definitions etc.
Detailed planning relates to designing & implementing the work procedure, recruitment & training etc.
Implementation is related to managing & executing the actual call center set up & start up operation there-on.
Solusone is an award winning call center software provider in Canada that helps to grow business in such a short span of time and it is best known for its powerful software technology to offer enhanced customer experience which is suitable to
small to medium sized businesses like Mortgage Industry, Financial Brokers company etc. Solus One is a hosted software solution, accessed over the internet, that offers a feature rich inbound and outbound call center at a price point
affordable to small businesses. Its key advantage for customers is our ability to customize its software package to suit your company’s and your industry’s needs while maintaining the pricing benefits of our virtual environment. You can just log
on to www.solusone.com or call @ 1 866 947 8600 for a free walkthrough for this system so that you would know how it helps you to benefit and succeed
Toll No# 1 866 947 8600
Publish Date: March 3, 2010 7:21 AM
Challenges facing up the setting up of Call center software?Log on to www.solusone.com
Publish Date: March 3, 2010 7:16 AM
Solusone is an award winning call centre software solutions provider based in Canada.A complete solutions for all kind of call center software Inbound and outbound CommunicationsSales and Marketing Help DeskHelpdesk centers (Inbound calls)Telemarketing (Outbound Calls)Customer servicing on phone, email, fax and other corporate needs.Soft PhoneProviding online resolutionsFeel free to contact us & ask for a free demo at email@example.com or call us @1 866 947 8600
Publish Date: March 3, 2010 7:15 AM