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7 Tips To Keep Your Workers Safe - Carol Evenson - ContactCenterWorld.com Blog

7 Tips To Keep Your Workers Safe

Whether you manage 10 employees or 100 employees, the safety of your staff is a top priority. If you are starting a new business or revisiting your current setup, address these seven areas to be sure your employees are protected during the workday.

 

  1. Software Programs

While no physical harm is likely to come from old programs, software with improper firewalls or outdated setups can pose a risk to classified information on your employees' computers. If personal information gets into the wrong hands, a number of dangerous situations could occur, such as identity theft. If you have not evaluated your software programs in a while, meet with your IT department to do so. If some of your workers travel, make sure they have a thorough tracking system. For example, maybe you employ truckers who drive across the country or perhaps you have workers who perform services at people's homes, such as lawn maintenance or pest control. By installing fleet tracking in company vehicles, you can easily see where each employee is and track their whereabouts and driving speed. This information is incredibly useful not only on a day-to-day basis but also in a situation where a customer has a concern regarding an employee. All their vehicle data is recorded for reference. 


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  1. Evacuation Routes

While it is rare, incidents occur that require staff to hide or evacuate the building right away, such as fires, shooters or tornadoes. Ensure procedures for these incidents are discussed with the staff on a regular basis, and post the evacuation routes in public locations, such as bathrooms and kitchens. Give each team member a copy to hang at their desks as well. Evacuation routes and emergency protocols should be presented to the staff every year or when changes are made. All new employees should also be made aware of the procedures during their orientation. 

 

  1. Sick Policy

Many people come into the office when they are sick simply because they are worried being gone reflects poorly on them or they might fall behind on work. Make sure your staff knows their health takes priority over work. If someone is ill or needs to take care of a sick loved one, they should not feel guilty doing so. Managers should let their teams know that if they require sick time, all they need to do is communicate it. If there is a deadline that might be missed due to someone being ill, find an employee to cover until the sick worker returns.

 

  1. Cleaning Schedule

A regular cleaning schedule prevents germs from spreading and causing workers to fall ill. Hire a cleaning staff to complete a thorough cleaning of the building on a regular basis. If you have a large building, it probably needs to be cleaned more often than a smaller office.

 

  1. Security

Invest in a quality security system for your building to protect workers from outside harm. Unless there are only a handful of employees, have team members show IDs or use keycards to enter the building. Door locks should be high-quality and changed if a break-in ever occurs. Place security cameras inside and outside the building. This way you have footage if anything gets stolen or the building gets vandalized. Have a secure place to store blueprints, prototypes or any other valuables that are not digital. Lock them in a secure room or purchase a safe. 

 

  1. Maintenance

Hire professionals to perform regular maintenance checks on the building's utilities, such as the HVAC unit and vents. Doing so prevents potential issues from escalating. Additionally, address any concerns with plumbing or electric outlets as quickly as possible. Otherwise, a minor issue may turn into a major one.

 

  1. Parking Lot

Even in a highly trafficked area, the parking lot can be a dangerous place, especially at night. Promptly fix any big potholes. Make sure parking spots are clearly marked, and the lot is well-lit at night.

 

If you are trying to determine the best way to keep your staff members safe, tackling these seven areas is a great place to start. Incorporate these recommendations into your work routines for a more secure environment.

Publish Date: September 24, 2021 4:18 PM

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