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6 Things Your Business Needs That You Haven’t Thought of - Carol Evenson - ContactCenterWorld.com Blog

6 Things Your Business Needs That You Haven’t Thought of

As a business owner, you’ve researched and implemented plans to improve your productivity and reduce costs. There is a considerable number of tips and recommendations online focused on small business practices, and it can be frustrating to browse through the financial sites without gaining any new insights on your business. Running a business is a complicated occupation, and there are several options that you probably haven’t considered that can improve your operation.

 

  1. Office and Building Signs

 

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In office environments, some problems that arise can be easily solved with clarification. If you have outside visitors to your office, you may need to post signs to make navigating through your business a little easier. Your employees know their way around, but sometimes a posted set of guidelines is required to resolve a dispute or complaint. A professional looking sign is more effective in convincing people, and few employees will accept a white poster board sign written with magic markers and taped to the wall. Another area you may need to install signs is your parking lot. For handicapped parking, reserved spaces or tow away zone signs, you can use Stockton Traffic Signs for professional results.

 

  1. Improved Customer Service

 

Customer service is another area that business owners tend to overlook when their business is in the early stages of development. Although it shouldn’t be your main focus in the beginning, customer service is a crucial factor for successful companies and pushing it aside will only create problems. Customers are less likely to give you repeat business if your support system is inadequate. For instance, if your contact number and address is difficult to locate online, some potential customers will grow frustrated and eventually leave your site. Dealing with unhappy clients takes a skilled team who never allow their tempers to rise during uncomfortable situations. Allocate a considerable portion of your budget to creating world-class customer service, and an unhappy client will turn into a loyal one.

 

  1. Remote Jobs

 

Although some occupations are difficult to manage from home, your company may benefit by using remote workers to complete specific tasks. During the ongoing crisis, several studies were conducted to determine the productivity rate of remote workers. To many owners’ surprise, some remote jobs had higher rates of productivity than their counterparts in the office. Sick days, tardiness, lengthy breaks, and travel time does not hamper remote workers, and some companies have decided to keep online workers as a permanent part of the business. By moving some of your employees online, you’ll save money on heating and cooling the office, sick pay, downtime and settling employee disputes.

 

  1. Green Practices

 

Implementing green practices in your business is good for the environment, but it can also save you money. You can reduce your power consumption by using LED bulbs and requiring employees to turn off their computers instead of leaving them in standby mode. Using post-consumer waste products from recycled paper can also reduce your costs. Offering paperless invoicing can reduce your supply budget even further, and you can eventually drop your premium paper distributor. Take a walk around your office after the employees leave, and you may discover other cost-saving ways to use eco-friendly practices in your business such as automatic lighting.

 

  1. Supporting the Community

 

Supporting the local community is another option that many businesses fail to embrace. Generous donations and special events are ways you can help the local population in your area. Charity is an essential business practice that will bring you closer to the community, and your efforts may even bring in new clients who admire your actions.

 

  1. Perks and Bonuses

 

Although the job market has suffered for several months, you shouldn’t forget to reward hard-working employees. Providing incentives and yearly bonuses to exceptional workers is a wise move that will decrease your turnover rate. Training new employees for a specialized position is an expense you will not incur if you retain qualified workers and continue to support them. As a business owner, you have the ability to shape your company into a successful organization. By following the previous suggestions, you can beat out your competition and continue to prosper for many years.

Publish Date: September 3, 2020 5:41 AM

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