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How To Run a More Efficient Digital Business - Carol Evenson - ContactCenterWorld.com Blog

How To Run a More Efficient Digital Business

It is no secret that digital technology has helped businesses to operate more smoothly and effectively. If you want to harness this power, you will need to implement some new technologies at your business. The advantages could be supporting remote work, improving record-keeping, enhancing productivity and more.

Collaboration Tools


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Business communication is essential to your success. If you want to set your people up to achieve superior productivity, you will need to give them tools that allow them to work together. These can include video conferencing, instant messaging and more.

These can empower your people to work from wherever they want. You can also use these tools to improve documentation of communication. Therefore, people will be able to look back at previous conversations more easily. This can be a huge improvement over cluttered and confusing email inboxes.

Document Management

Working together on documents is a big part of modern office work. Keeping track of revisions and access can be challenging. Trying to do this manually can lead to confusion with people working from different versions and not always having permission to access necessary documents.

However, implementing an effective document management tool can help to fix this. It can centralize your documents and make collaboration simpler. It is often best to use an industry-oriented tool. For example, try a construction document management system if you are in that field.

Data Security

Although the switch to a more digital workspace can be beneficial in many ways, it can also bring about new risks. One of the most significant is the potential for unwanted accessing of your files. Fortunately, you can fix this with various data security measures such as using an encrypted virtual private network.

Setting up security training for your team members can also be helpful. Typically, the weakest point of any system is the people. Therefore, you will be well-served by investing in teaching your people how to take better care of your company’s digital assets.

Project Management

If you want to increase remote work or otherwise make better use of computer technology to run your business, a great project management tool can be a good investment. This will help you to keep your team organized and on the same page.

The key to effective project management isn’t just finding the right tool but combining it with the right process. When you can integrate technology with your workflows, you can help to ensure that your work is planned, tracked and managed effectively. Some teams love Kanban boards and other visualization. Others prefer a Gantt chart or similar tracking tool.

Clear Policies

Many people struggle with working more digitally because there is more of a disconnect between the work being done and expectations. It can create some challenges for communication. However, these can be overcome when you establish good processes and policies.

This is especially important for ensuring the security of your business. For example, people set bad passwords and make common mistakes unless good policies are set out for them. Planning for how to operate digitally can help you to overcome many would-be pitfalls.

Plan for Socialization

If you are using your digital workflows to enable remote work, you may have difficulties with socializing. People may be able to work together online, but they can have a hard time connecting and bonding. Fortunately, this can be rectified with some planned activities.

For example, you could organize Friday virtual happy hours. You can also check in with people at the start of meetings. Offering opportunities for chatting and being friendly with each other can make a big difference. Simply making room for socializing is the key to building a stronger team.

Learn More

The above tips can help you convert your business to be more effective with digital tools. There are many more technologies and strategies that can help you to harness the power of the internet. Get started today and see what you can achieve.

Publish Date: July 17, 2020 6:27 PM

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