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16 Latest Technology Updates of 2021 - Carol Evenson - ContactCenterWorld.com Blog

16 Latest Technology Updates of 2021

Staying up to date on technology trends is always a great idea, especially if you're a business owner or work in the tech industry, but also just for everyone. Technology is evolving rapidly, and each evolution is creating a world of accelerating change. Keeping yourself aware of this progress means maintaining skills that provide you with job security. Here are six of the latest technology updates that you should know. 

  1. 5G

5G network architecture is becoming indispensable for every business, and that means that more and more companies will be looking for new hires that are familiar with the technology. Virtually every telecommunications company, such as Verizon and T-Mobile, is using 5G technology. It enables you to use streaming and data-driven services at a faster rate and with better quality. The advent of smartphones introduced you to 3G and 4G technology that allowed you to browse the internet from a handheld device, but 5G will revolutionize that experience with the capacity to support virtual reality, augmented reality and more. 

  1. The Internet of Things (IoT)

The Internet of Things is just as it sounds; it encompasses everything that is connected via the internet. While the internet has existed for a long time, not every technology could access it. Today, most technologies can connect online wirelessly. If you think about it, your television, phone, headphones and computer are all part of the IoT, and projections suggest that virtually everything will be part of a giant web of online connectivity by the end of this decade. 5G is actually a large component of the growth of IoT.


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  1. Robotic Process Automation (RPA)

Robotic Process Automation is software that automates business processes. Tasks that once required tedious, repetitive work by people can now be done with RPA. Examples include data analysis, transaction processing, automatic email replies and even assessing job applications. This technology will open new career opportunities for IT professionals; RPA development is already one of the highest paying jobs in the IT field.

  1. Virtual Reality and Augmented Reality

Virtual Reality (VR) and Augmented Reality (AR) are trending everywhere, especially in the gaming world. VR completely immerses users in an entirely new reality while AR simply augments their current reality. You can expect to see this technology become more prevalent in the business world. VR and AR have capabilities that can improve everything from marketing to theme parks. It can also improve training and education processes.

  1. Artificial Intelligence (AI) 

Artificial intelligence is not a new concept, but how it is used is evolving regularly. VR and AR discussed above are examples of AI. You see this technology in navigation applications, ride-sharing businesses, speech recognition and more. Schools and hospitals use AI to teach and streamline resource usage. Businesses use it for marketing and data analysis in real-time in order to better assess customer behavior. AI is expected to create new jobs in programming, development, maintenance and support, and those are just a few examples of its capabilities.

  1. Cybersecurity

Cybersecurity has been around for a long time, but the need for it has increased exponentially just within the last few years. The need for cybersecurity professionals is also growing; in fact, it is the fastest-growing profession in the tech community. As more companies are connecting more and more devices to the IoT, the need for cybersecurity increases. 5G can allow for a more centralized and streamlined organization of devices, but it also opens up a whole new world of cybersecurity needs. Additionally, companies are starting to recognize the value of remote work. Creating teams of remote workers requires data sharing across online networks that will need stronger protection. 

The most important takeaway from this list of emerging technologies is that each one is creating lucrative job opportunities. Colleges and universities are creating degree programs to train the wave of new IT professionals that will come with evolving technology. Staying on top of these trends will help you expand personally and professionally.

Publish Date: November 15, 2021 10:26 PM

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