Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Steps for Creating a Stronger Business - Carol Evenson - Blog

Steps for Creating a Stronger Business

Running a business can be an exciting and rewarding experience. However, it may also feel challenging at times as well. This can be particularly true for those who are looking for ways to strengthen their business. The upside is that while running a business can be difficult sometimes, there are things you can do to help strengthen it and better enable you to get through any rough patches that may come up. If you are looking for some ways to strengthen your company from the ground up, here are some things to try. 


Take Advantage of Technology

Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!


Content continues ….

If you want to strengthen your business in the age of the internet, then it is important to make sure that you are taking advantage of technology. From fleet tracking to digital time clocks, there are many different kinds of tech that can help give your business a boost. What will work best for you has a lot to do with your company and what it offers. Even though it may sometimes feel like new technology is holding you back when you first introduce it because it may require an adjustment period, the reality is that it can help speed up many processes in the long run. Not only do new forms of tech often help you to complete tasks more quickly, but they also help ensure that they are done more accurately as well. 


Do Your Research

Along with trying out new forms of technology, it is also necessary for you to keep doing new research as your business grows, as well. Consumer trends are always changing, and as a result, your approach to marketing and business in general should change regularly as well. When doing research, you should put a focus on figuring out who your target audience is, and what the best way to market to them is. The more that you understand who your target audience is and what they want, the easier it will be for you to develop marketing strategies that are effective. 

While you are taking steps to better understand your target audience, you should also be working to better understand your competition as well. As you gain a clearer picture of what your competitors are offering, you will be able to develop new ideas and find ways to stand out in the crowd. 


Reevaluate Plans

Reevaluating your plans can make a big difference when working to strengthen your business. Some may feel the need to stick with their original plans no matter what. However, as you learn more about your market and your audience, you may find that your original plans aren't necessarily the best ones for you. Even if you choose not to alter any of your plans, taking some time to reevaluate them can be a powerful move for your business, and can either help you to come up with new ideas for where you should direct your company, or can strengthen your commitment to your current plans.


Hire the Right People

Just as quality research is important for your company, so are quality people. The people that you hire make a big difference for your business, and the smaller that your business is, the more important each employee is. Because of this, making sure that you are hiring the best candidates should be a priority. When going through the hiring process, one of the best things you can do is keep an open mind. Even though most may think it is always best to hire those with the most experience, the truth is that sometimes less experienced candidates can be a better option. This is due to the fact that they are typically more eager to prove themselves, and are also more willing to go the extra mile to help your company succeed. 


Make Social Media Work for You

Making the most of social media is also key if you want to have a strong business. Not only is it an effective way to reach new people, but it is also great for connecting with those already interested in your business. When using social media, you need to make sure that you are getting the most out of your posts. You can do this by putting effort into having engaging and interesting content, as well as regularly updating all of your social media pages. 


Final Thoughts

Even though running a business can be exciting, it can also be challenging as well. The good news is that you don't have to struggle, and if you are looking for ways to strengthen your business, many simple things like doing new research and hiring quality candidates can make a big difference. 


Publish Date: July 21, 2021 5:09 PM

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =