Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

The Tech Your Business Needs To Compete - Carol Evenson - ContactCenterWorld.com Blog

The Tech Your Business Needs To Compete

Today’s businesses depend on a variety of state of the art technology to optimize their output and workflow. However, because much of this tech has become the new normal, up and coming businesses have no choice but to integrate the latest and greatest into their own business models to stay competitive, let alone get the competitive edge any business owner seeks. This presents a steep barrier to entry to those who have little to no knowledge of modern business tech, but these tips can help.

Networking

A business’s network is the central hub of much of its total operations. In a sense, your network has a finger in every digital pie, and today’s commercial landscape is only becoming more invested in digital spaces year after year. This means that network infrastructure will be one of your greatest priorities. Likewise, network security will form the foundation of your cybersecurity efforts, something that is of the utmost importance in the age of big data.

Cloud Computing

One of the most important parts of the big data economy is the use of cloud technology. Cloud storage gives businesses an expansion to their digital file storage space, allowing them to accommodate a greater influx of data. With the widespread availability of large quantities of data of various types, this quickly becomes essential. It also helps that cloud storage can be scaled up as your incoming data increases in scope and as your business grows. That kind of scalability is an important part of cloud technology on the whole, as well. For example, cloud computing gives businesses a greater variety of options when deploying apps, and cloud native apps operate on the same principle of scalability. Likewise, software development for cloud platforms benefits from the same technology. Cloud computing also serves as a major part of big data, because the ability of a business’s private cloud to effectively pool their computational assets can drastically improve the iteration time of data processing, allowing data analysis to begin much sooner.


Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

Internet of Things

Another crucial technology in the big data economy is IoT (internet of things) devices and software. The IoT design philosophy is that of augmenting the functionality of devices and apps by allowing them to connect to a wi-fi network and, more importantly, to each other. This is the foundation of the smart office, something is integral to modern businesses for a few reasons. IoT apps using artificial intelligence excel at replicating clerical labor, meaning that they can be used to automate data management. This can allow your company to save money on the labor costs of those tasks, and it also provides more accurate data in a shorter timespan. This makes a smart office a necessary feature of today’s businesses and big data. IoT functionality also has much to offer in other areas. For example, smart security systems can protect security footage from being stolen during a robbery, because it can automatically upload footage to the cloud in real time, and it's real time feed can be viewed remotely by using a smartphone app. Secure release printing is an invaluable asset for protecting data in physical forms, because it allows documents to be withheld from parties without the proper credentials, and the list goes on.

E-commerce

Another great application for smart office tech is e-commerce, something that has quickly become a predominant part of the modern commercial landscape. By automating data management, you can automate the entirety of on-site operations concerning e-commerce, from the transactions themselves to packages being shipped or a service order being sent to an off-site warehouse for shipping. E-commerce is one of the major reasons for the increased needs for cybersecurity, because the private information and credit card numbers of customers are exposed to the potential, however slim, for cyberattacks. Addressing cybersecurity on your company website and e-commerce app are essential not only for protecting your customers, but also the business itself.

Publish Date: August 15, 2021 4:54 PM

About us - in 60 seconds!

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The most important day of the year for the CC & CX industry in the world!

We are proud to announce the winners of The 2022 '17th Annual' Global Top Ranking Performers Awards, The World's Most Prestigious Awards in the industry! Read More...
 533 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =