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How To Protect Your Personal and Business Data Online - Carol Evenson - ContactCenterWorld.com Blog

How To Protect Your Personal and Business Data Online

The digital age has come with its fair share of advantages, and then some. Modern life is a far cry from what it was merely a couple of decades ago, and those changes are by and large mostly positive. However, the benefits of high technology come at a small cost. Hackers will stop at nothing to use technology against the average user or businesses to get their hands on illicit data that they can use to commit identity fraud. Likewise, trade secrets and other market data makes businesses and medical facilities targets for bad actors. Here’s what you need to know about cybersecurity in the modern era.

Login Security

One of the most essential ways to protect your information from hackers is to prioritize the best practices and tools that can secure the login process for various devices and accounts. Passwords have been a particularly troubling aspect of cybersecurity in years past, because hackers can easily crack a password in seconds using highly advanced software that “brute forces” a password by trying millions of character combinations per second. Businesses have attempted to tackle this problem using the Zero Trust model. This model of network security seeks to give network operators a greater capacity to respond to unauthorized access during a cyber attack by throwing more obstacles in the way of hackers. Simply put, a password would need to be entered not just once, but a separate time for each separate task involved in a given operation. Another important method of combating the password problem that’s catching on for consumers is multi-factor authentication. MFA can either strengthen or replace a password, because it represents an alternative to the password. Typically, MFA services send a one time use, randomly generated code to the authorized user of a given account for each unique login attempt. Because these codes are random and set to expire quickly, the success rate for MFA is fairly high.

Cybersecurity Software

The other major area of cybersecurity is that of software that can help you handle cyberattacks when and if they occur. Because cyberattacks come in a variety of shapes and sizes, cybersecurity software also entails a wide array of different tools to combat different threats. At the most basic level are firewalls and antimalware software. Firewalls simply act as a barrier to accessing certain content or downloads that don’t have verified, safe sources attached to them. Antimalware serves the purpose of protecting you from such files in the event that they somehow get through your firewall and onto your system. While malware is often easy to avoid, it remains a common tactic among hackers because of their “set it and forget it” nature. Simply put, malware is lurking on many unsecure websites waiting for unsuspecting users to stumble upon them. Businesses find themselves beset on all sides by hackers looking to take advantage of the wealth of data an average company has at its disposal, and that means that the cybersecurity needs of a business far exceed those of consumers. For example, network security goes far beyond the login process. Intrusion prevention and detection are necessary pieces of software that can disrupt a cyberattack in progress, for example. Likewise, DDoS attacks can be incredibly damaging to a business, and they are notoriously difficult to stop. Therefore, DDoS prevention software is the only reliable way to combat this threat. Network traffic monitoring is important for anticipating attacks before they happen, and this requires not only monitoring software, but also the keen eye of a trained professional. E-commerce introduces some new cybersecurity problems, as well. A company’s website will need to be fortified with encryption and decryption protocols that can obscure any data that happens to fall into the wrong hands. 


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Meanwhile, the APIs used to develop e-commerce apps on the cheap and in a timely fashion may carry with them security weaknesses that transfer to the final product. This gives hackers the means to find a backdoor into your system if you don’t invest in API security.

Publish Date: August 29, 2021 5:21 PM

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