How To Define An Active CEO? - Sachin Sharma - ContactCenterWorld.com Blog
If you are working at a glorious positon such as the CEO of a company, you might not want to get a chair and slouch behind a desk with your feet on the table just yet. There are perspectives, requirements and demands that need to be met when you are at this position. Here lies the difference between an active CEO and a glorified nominal head. SO what are the qualities that make an active CEO?
For me, there are only two qualities and if you have these everything else will fall into place. Businesses are nothing without customers and the people making the products to be sold to those customers. So an active CEO should:
Lesson #1: Work differently to attain Customer Obsession
- Keep your working simple.
- NEVER involve latency in your working methodology. Act now!!
- Non-Rigid or fluid behavior. Just adapt, improvise and get it done.
Lesson#2: Butter smooth links between your product builders and clients/customers
Create a feedback loop between your customers and your product builders. Better loop, better product, happy customers.
Publish Date: April 27, 2016 10:52 AM