Flowgear Integrates Asigra Cloud Backup™ Platform with ConnectWise® - Paul Harris - ContactCenterWorld.com Blog
Integration Allows the Connection of Cloud and On-premise
Systems for Sharing Information Seamlessly
TORONTO – Asigra Inc., a leading Cloud Backup™, recovery and restore (BURR) software provider since 1986, has teamed with Flowgear to integrate its cloud backup and recovery software with ConnectWise® Professional Services Automation (PSA) software. The combination of Asigra Cloud Backup™ and ConnectWise PSA software enables disparate cloud-based service delivery systems to communicate and share deep information, simplifying business operations and increasing visibility into revenue streams. The combined solution will be highlighted this week at the 2011 IT Nation ConnectWise partner event in Orlando.
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The integration of Asigra Cloud Backup and ConnectWise PSA software is made possible with a Flowgear Accelerator Pack and results in much smoother workflow for streamlined operations and better IT resource utilization. Flowgear provides close-fitting integration between these applications, allowing for the automation of tasks such as billing and the development of charge plans. Additional benefits for service providers include the elimination of coding; the ability to generate invoices on demand; integration of ConnectWise with QuickBooks; and enforcement of naming conventions and standards.
XiloCore, a provider of rapid and secure business continuity and recovery solutions in a private cloud, is making the integrated Asigra/ConnectWise solution available through its channel ecosystem. According to Alan McDonald, President and CTO of XiloCore, "The integration with ConnectWise delivers a number of firsts for service providers leveraging the Asigra platform. These include enabling functions of the Asigra agentless DS-Client configuration directly in ConnectWise to simplify management; generating invoices via ConnectWise billing to get a unified view of customer billing; and service ticket creation/monitoring for automated escalation. These and many other advantages eliminate a significant amount of time spent on management tasks, improving the bottom line for backup and business continuity service providers."
“Now users can leverage the power of a Flowgear Accelerator Pack to integrate end-to-end requirements without customization,” said Daniel Chilcott, Managing Director, Flowgear. “As a result, service providers can enjoy the benefits of pre-built integration, knowing that the process decisions have been made using a proven methodology.”
“Backup service providers can now derive further value from their existing ConnectWise PSA software investment and more effectively to manage operations with the integration of two best-in-class applications," said Eran Farajun, EVP, Asigra. "For service providers seeking higher levels of automation to drive increased profitability, this is a winning combination that further delivers on the promise of cloud-based IT services."
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Flowgear simplifies integration by eliminating customized software development and providing a platform to drive anything from simple data imports and exports to complex decision-making processes. As a cloud offering, no on-premise infrastructure or software setup is required and the deployment process is completely eradicated. Flowgear abstracts the complexities of connecting disparate systems built on vastly differing technologies by surfacing a rich set of connectors addressable in a homogenous fashion. Flowgear provides a range of pre-built accelerator packs to cater for common end-to-end requirements and also offers professional implementation services for projects.
Asigra is the leading Canadian cloud computing vendor focused on backup, recovery and restoration with more than 400,000 customer sites deployed globally. Asigra Cloud Backup™ transforms the way businesses manage and protect their data by delivering seamless end-to-end data protection that efficiently scales and easily adapts to any IT environment. Asigra Cloud Backup is built for new and existing MSPs/VARs who focus on data protection, IT constrained organizations, and industries with compliance mandates that are looking to improve their backup with a secure, reliable and predictable data protection cloud backup model. With more than 25 years of experience as backup/recovery pioneers, Asigra manages one of the largest business-class backup service provider ecosystems in the world who power their cloud backup services using Asigra technology. Asigra is recognized among top-tier industry analysts, including the Enterprise Strategy Group, Gartner, IDC, Forrester Research and the 451 Group. Recently, the company was recognized as a leader in cloud backup for 2011 by the MSPmentor 250, a leading online destination for managed service providers. Asigra is headquartered in Toronto, Canada, with offices globally. For more information, visit www.asigra.com.
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Publish Date: November 8, 2011 9:04 PM