Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Upcoming Events




How To Enter the 2020 Members' Choice Awards - For Vendors


Outsource contact Center at Jakarta/Indonesia - Bagas C Baskoro - Blog

Outsource contact Center at Jakarta/Indonesia

Bila anda membutuhkan asisstance atau petugas customer care & operator telepon kantor, yang mampu melayani :

1. Membalas pertanyaan atau complaint pelanggan.

2. Menerima order dari pelanggan

3. Memberikan informasi kepada pelanggan

4. Menggunakan platform call center & CRM

5. Waktu kerja :

- Senin - jumat (08.00-17:00) atau

- Senin - jumat (8.30 - 16.30) & Sabtu (08.30 - 12:00) WIB


Interaksi tersebut dengan pelanggan dan tim internal anda dilakukan melalui :

Whats app, Facebook Fan page, Instagram, twitter, web chat dari website anda, SMS, email maupun telepon


Harga belum termasuk PPN.
Gratis biaya software utk order min 50 user
Belum termasuk :
a. Sewa laptop 250 ribu per bulan

b. Internet 150 ribu per bln

c. Biaya nomor pstn baru Rp. 250rb/bln utk nomor     

   penerima panggilan ke CS

d. Utk Whats app
    - Whats apps business = Rp 80 per blast
    - Whats apps marketing blast & promo = Rp 15 
    - Whats apps chatbot juga tersedia (to be discuss) 

Yang anda siapkan :

1. Face book Fan Page ID

2. Instagram ID

3. Twitter ID

4. Email ID utk CS

5. Utk call,  

Keunggulan :

1. Biaya sangat terjangkau

2. Memperoleh seorang petugas baru

3. Anda tidak perlu menyiapkan tempat, meja kerja.(optional)

4. Mendapatkan software CRM & Call center dg report paling kuat dari sisi CRM, Calliing system, dan report

5. Anda dapat melihat performance customer care atas parameter :
    a. Seberapa cepat responds time
    b. Laporan hasil chat dan diskusi
    c. Ticket problem utk internal team anda

    d. Rekaman suara, chat dan video call

Dari parameter performance ini petugas agent kami tetap terpantau oleh system serta selalu

di pantau dan dibantu oleh Team leader masing masing agent.

Publish Date: February 9, 2020 7:45 PM

Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =