Orlando, Fl CCW event - Ted Prindle - ContactCenterWorld.com Blog
I just finished attending the conference in Orlando, Florida. For me this is - was unique.
Hearing from people who are doing the work, walking the talk, fielding problems and creating solutions is awesome!
Our contact centers are owned/operated/managed by non-profit companies who employ people with significant disabilities. My role is to support these organizations in performance of their contracts. The tips for improvement and cost reductions I’ve received this week will be invaluable in the months to come.
My thanks to the companies supporting the conference by allowing their people to share their best practices and to Contact Center World for all the behind the scene work.
Publish Date: June 19, 2014 3:20 PM