Nitesh Tiwari - ContactCenterWorld.com Blog
Most of us wish to calculate retun on investment of the training imparted in our organisation.
Let's understand that what all paramenter can be consider to calculate the return on investment of category wise training.
|Total KRA manhour training|
|Training time invested|
|Number of team members|
|Average manhour training invested per person|
|As per KRA average time invested (in %)|
|Average on floor effectiveness|
|Average on floor effectiveness in numbers|
|Co. annual avg salary|
|Salary per day (30 days a month)|
|hours per day|
|KRA training requirement 40Manhour|
|Opportunity cost per day|
|Opportunity cost per Hour|
|Opportunity lose cost|
|Session count of the team|
|Training operational cost in hours|
|Training operational cost in rupees|
|Trainers module development cost in hours|
|Trainers module development cost in rupees|
|Yearly per person investment cost of hours based on KRA|
|Training operational cost|
|Team Year investment (Hours * Cost of hour)|
|Total cost per person|
|Benefit in %(On floor Effectiveness)|
|Benefit in Rupees|
Hopefully, all the above paramenters will help you to measure return on investment.
Stay in touch if you wish to know more about ROI calculations.
Publish Date: January 30, 2015 5:37 AM