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E-LEARNING SOFTWARE DEVELOPMENT COMPANY

CUSTOM E-LEARNING DEVELOPMENT

Expert in Education development? Looking for a certified and experienced partner to develop a tailor-made app? Inoxoft is an e-learning software development company delivering all-purpose software for Education. Let us offer you our first-class e-learning software development services.

  1. Transform your ideas into new-generation e-learning portals

    We offer our expertise and experience in e-Learning website development. Our teams are ready to implement educational online learning platforms, language learning apps for people around the globe, digital training apps in various domains with great onboarding, content management system, gamification elements and more which is on the list of your requirements.

  2. Renew studies with fast and convenient software at hand

    Streamline education processes via responsive applications. We’ll build scalable apps to store and create learning resources, manage timetables and conduct assessments. Enrich learning of students and employees with multimedia, interactivity, notes and highlights tools, performance tracking and results on-time.

  3. Replace manual work with digital management tools

    Organizational and structural issues can now be solved via easy to use school management apps. For educational institutions, Inoxoft implements incredibly customized and scalable SMS accessible for professors, students and parents, with grades modules, admissions data, attendance, materials, payment tracking and more.

SOLUTIONS FOR EDUCATIONAL INSTITUTIONS

Our e-learning software development company partners closely with universities and schools to work together on digitizing educational systems and driving modern changes in traditional classroom environments.
Expand STEAM education with technology
Expand STEAM education with technology

Reimagine Science, Technology, Engineering, Arts, Mathematics with beautiful apps. Inoxoft knows how to offer hands-on experience for young learners.

Stay in touch with students via software
We support launching startups

Remote learning is capturing the world. Send materials to your students from one place, structure their feedback and mails efficiently. Send them your voice feedback on homework from any place.

Add interactivity to teaching materials
Add interactivity to teaching materials

Our engineers will develop systems for electronic whiteboards and interactive panels on Windows. Inoxoft will help you to connect them with all-in-one CMS to deliver effective lessons and create unique learning experiences.

Stay in touch with students via software
Think innovative

Want flexibility in your choice of learning approach? Inoxoft is your reliable provider of e-learning design and development. We ensure high-quality software with video live streams, 3D images, 360 VR experience, animations, awesome graphic design and remote communication with digital devices.

DOMAIN-SPECIFIC SOLUTIONS

Inoxoft provides e-learning software development services for a variety of business needs and niches.
E-learning apps for Corporate Training
E-learning apps for Corporate Training

Sales representatives, junior engineers, medical personnel get skills faster via simulation learning and enjoy informative onboarding through their smartphones.

Apps for domain-narrow training

Replenish astronomy, fitness, music and plenty of domains with online educational resources. Implement learning modules into research apps to share knowledge and create a circle of amateurs and professionals.

Drive forward accessible technologies
Drive forward accessible technologies

Inoxoft will help to implement speech-to-text apps, virtual keyboards, assistive listening systems, math simulators and more.

USER-CENTERED AND ENGAGING APPS

Education is now more personalized and keeps its path to personalization in the future. We recommend building an app that empowers learners to study at their own pace in and outside of the classroom.

Intuitive User Interface and offline access to materials
Connection via web browser and mobile phone
Secure and customizable personal accounts
Possibility to download the content in different formats
Multi-language support and transcriptions
Performance insights with in-built analytics

EASY-TO-USE AND INNOVATIVE FEATURES

Online learning software development is now more helpful and powerful than you may think.
1

Gamification and Artificial Intelligence - let learners believe in themselves via gamified learning:

  • Analytics on personal progress
  • Leadership boards
  • Virtual rewards
  • Entertaining studies
2

Integrations - make your app compatible with calendars, Google slides and everything you need to edit lessons to your liking:

  • Connect learning portals with school ERP
  • Implement video tutorials & chatbots
  • Integrate with G Suite
3

Accurate assessment and testing - custom
e-learning development
 mean building an app that encourages learners to better results:

  • Transparent results and automatic scoring systems
  • Security and protected access to personal accounts
  • Feedback surveys and anonymous grading

    FLEXIBLE DEVELOPMENT

    You can choose the most convenient way for you in partnership with Inoxoft:
    1. If you have already defined requirements, strict deadlines and budget, you can hire a Project Team for your needs. They will provide expertise in technologies for education solutions to implement the functionality you need by your requested time at a fixed price.

    2. If you feel your project needs our estimation and expert view over requirements, feel free to hire a flexible team. It opens you an opportunity to change development costs depending on what features you want to add and how many members you have in a team.

    3. If you want a steady development of your education project, if you are looking for a team of professionals who will fully contribute to your project, hire a Dedicated Team. Working on one goal, you become a part of a team, viewing and controlling the process of implementation. Scale-up with Inoxoft professionals.

    CREATE SOLUTIONS LEARNERS WILL LOVE

    Inoxoft provides Product Discovery Phase in e-learning app development. This is how known market trends, analyzed end-users’ needs, evaluated risks increase your chances for success. Discovery phase in online learning software development at Inoxoft means:

    image

    The team won’t start implementation if the project concept is vague and end-users’ expectations are not discovered

    image

    The expert team conducts Business Analysis for you at affordable costs. Since Discovery Phase is perfect for startups not to fail

    image

    As a result, your solution will be addressed for a certain target audience

    image

    The app will solve the exact user’s problems and meet their educational needs

    image

    The app requirements will be refined and clearly stated to ensure both parties stay on the same page.

    EMPOWER TEACHERS WITH TECHNOLOGY

    If you are interested in custom e-learning development,
    please send us your request. Feel free to contact us via contact@inoxoft.com. We’ll inform you on all details of partnership and product development to help you confidently start your project without excessive expenses.

Publish Date: September 13, 2020 4:27 PM


LMS DEVELOPMENT SERVICES

CUSTOM LMS DEVELOPMENT

Create LMS that will suit organizational objectives, training strategies and help see desired outcomes in short-term perspective. Inoxoft is a LMS development company specializing in building LMS software that will bring value for money and stand out with great user experience.

WHAT BENEFITS LMS CAN BRING TO LEARNING?

Care about education means integrating technology to help students produce creativity, reflect ideas. High-quality learning platform can perform the next essential functions:
Helps create equality in education environments and reach horizontal relations
Helps instructors manage and organize educational courses
Allows more opportunities to access materials globally
Streamlines teaching effectively via automatization
Attracts learners with engaging courses and flexibility
Effectuates transition to gamification, remote learning and all innovations in education

SOLUTIONS WE OFFER

What can you include to the learning platform? How to choose functionality so that to meet all of the end-users’ needs? The way we are developing apps always includes analysis of your requirements and discovery of your product. Success of elearning solutions is guaranteed when end-users’ pain-points are known to us. Then we build our decisions on affirmation that features we add are necessary and risks are predicted.
With Inoxoft you can build LMS which will allow you to:
  • Communicate with students and colleagues via LMS
  • Monitor performance with e-gradebooks
  • Assess and distribute assignments online
  • Get results in one place and notify others via emails
  • Integrate your LMS with platforms you need
  • Use scheduling and tracking tools
  • Enjoy scalable content library in a cloud

CREATE CORPORATE LMS

Manage employees training and track career development inside your company via a single elearning platform by Inoxoft. LMS for corporate settings fulfils the goal of innovating scaling up methods and leveraging professional potential of personnel by progressive learning and automation at the workplace.

With Learning Management System we offer businesses an opportunity to:
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Use built-in authoring tools to develop custom enterprise courses

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Create individual programs for employee training

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Monitor career movements on basis of quality knowledge and skills gaining

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Manage mentorships and establish unique training approaches

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Boost onboarding and HR management

DRIVE INNOVATIONS WITH LMS

  1. Increase technical potential and expertise

    Boost technical knowledge and share experience via different formatting of materials in LMS. Divide employee training by expertise, invite people to participate and receive invaluable results from corporations.

  2. Unlock Decision making skills

    Online learning and focus on personal growth via possibilities of LMS can push people to new steps and decisions. They may rethink the way they are doing their work and find themselves agile in some new areas.

  3. Mentorship and leadership skills

    Develop employee training to promote mentorship and revela true leaders in teams. LMS can help to unite people over goals, teach courage and present new ideas to internal and external working environments.

  4. Care about mental health of employees

    Include modules that gather feedback from employees about their state. Ask them how they feel about programs and whether learning is useful for them.

  5. Support for accounting and sales departments

    Hiring a new accountant? Help them with onboarding and first steps in the company via LMS. Simulations and just-in-time testing can help them feel more confident in their work and stay tuned-in.

  6. Gamification

    Earning points, leadership boards, gamified profiles can attract young learners as well adults. Gamification is an award-winning way to include into LMS and receive maximum satisfaction from end-users.

  7. Simulation

    Professionals, high-school learners, little kids learn skills quickly and effectively via realistically simulated environments. Opportunity to act as if in a real world always sharpens critical thinking and makes learners decide wisely.

  8. Deliver immersive learning experiences with media

    360 images, video, animations can engage users to the fullest and provide realistic learning experiences to what they are studying.

WHAT ARE YOUR SPECIFIC WISHES FOR LMS?

image
Inoxoft will consult you in any question if you want to create LMS software for your company or if you are thinking of something similar to features below:
  • Integrate with company’s CRM system
  • Integrate with leading courses and certifications
  • Data analytics on self-realization growth of each employee
  • Data analytics on progress of departments or the whole company
  • Robust content management tools
  • Secure online assessments and feedback modules
  • Implemented brand design with intuitive interface
  • Permissions management to results analysis

OUR EXPERIENCE IN EDUCATION DEVELOPMENT

Inoxoft delivered numerous projects to startups, businesses and institutions in education implementing gamification, language-learning solutions, space observation systems and more.

Inoxoft Delivery is targeted at client satisfaction and high-quality apps. We follow two key principles of product development which are iterative delivery and expectation management. Each and every time our clients are fully satisfied with on-time releases, fully-functional apps and clear code.

We provide LMS development services to help businesses align needs with learning practices and educational institutions to authorize learners with new horizons for their self-realization paths.

DEVELOPMENT WITH INOXOFT

Inoxoft is an international team of certified LMS developers who ensure broad sector expertise and high-quality development services based on:
  • Transparency in budget and accountability
  • Set clear timelines
  • Tasks prioritization
  • Discussed and assessed risks
  • Regular feedback
  • Demo
  • Two-weeks iterations

GET EXPERT VIEW OVER
THE IDEA

Inoxoft provides Product Discovery in e-learning app development. This is how known market trends, analyzed end-users’ needs, evaluated risks increase your chances for success. Discovery phase in online learning software development at Inoxoft means:
The team won’t start implementation if the project concept is vague and end-users’ expectations are not discovered
The expert team conducts Business Analysis for you at affordable costs. Since Discovery Phase is perfect for startups not to fail
As a result, your elearning solution will be addressed for a certain target audience
The app will solve the exact user’s problems and meet their educational needs
The app requirements will be refined and clearly stated to ensure both parties stay on the same page

START YOUR PROJECT TODAY

If you are interested in custom LMS development, send us your request and we’ll provide you with consultation you need to help you start the project with confidence. We’ll tell you about models of cooperation which depend on time-frames, requirements and budget opportunities for projects.

If you have ideas, or want to know what else Inoxoft offers custom LMS development, if it has some innovative features, tell us in your request. Our team will contact you to provide comprehensive consultation on your ideas and needs.

Publish Date: September 13, 2020 4:24 PM


SCHOOL MANAGEMENT SOFTWARE DEVELOPMENT COMPANY

PROFESSIONAL SOFTWARE DEVELOPMENT COMPANY

Inoxoft specializes in education app development and partners with universities, schools and educational institutions adding value into school and institution management via technology. Inoxoft offers expertise in creating mobile and responsive applications, hybrid apps for different OS and native apps for exact OS.

WHO IS THE INOXOFT TEAM?

Clutch Awarded as Top Web Developers
We use own Mature Delivery principles for 100% quality of our products
We hire certified engineers and constantly fuel our candidate pool
We regularly communicate feedback with our clients
We ensure full transparency of costs and open relations with customers
We put needs and satisfaction of our clients at the first place

SOLUTIONS WE PROVIDE

Inoxoft can offer you certified app development services. You can make a choice of what web or mobile app to bring to your school environment. A team of experienced software engineers and designers will deliver as exactly as you want it. Invest today to make the future of the school system incredibly new.
With Inoxoft software development company you can:
  • Leverage school portrait with electronic process of admissions and payments
  • Invest into automation of school processes and library management
  • Attract the most talented students and professional staff
  • Adjust school administration to your liking
  • Establish smooth and effective communication with parents
  • Make student management easy and competent

MAKE SCHOOL MANAGEMENT TROUBLE-FREE

Automate processes with all-in-one school management software customized for school size, type and preferences. Inoxoft will help to build School management system in which you can unite:
School Administration
School Administration
  • Admissions data and management
  • Documents and instructions at one place
  • News and events management
  • Billing and payments
  • School transport management system
  • Staff management and hiring policy regulations
Student Management
Student Management
  • Student information portal and updates
  • Attendance tracking
  • E-grades and performance monitoring
Library Management
Library Management
  • Booking learning materials in advance
  • Getting access to e-books
  • Booking access to printing and scanning devices

PERSONALIZE SCHOOL SYSTEM FOR EVERYBODY

With right functionality at hand educational institutions increase chances to help everyone stay tuned in both at school and at home. Inoxoft is ready to implement features you want to enrich school environment with instant messaging, on-time alerts and effective implementation of digital changes.
Parent communication
  • Parent involvement into child’s educational success
  • Schedule Parent-teacher meetings
  • Access to children’s progress
  • Notifies on attendance
  • Reminders on payments and events
Teacher collaboration
  • Cloud base of teaching materials
  • E-books ordering and equipment tracking
  • Lessons management and scheduling
Teacher-student collaboration
  • Timetables and scheduling
  • Materials sharing
  • School base of teaching materials

Publish Date: September 13, 2020 4:22 PM


BIG DATA ANALYTICS AND MACHINE LEARNING SERVICES

LET DATA WORK FOR YOU

Do you have a lot of unstructured data and want to use it for the benefit of your business? The data you need is stored at diverse locations and diverse users? Or your existing databases are really big and valuable, but you lack services and tools to process them and start to use them at your organisation?

Inoxoft offers services of Big Data Analytics, Machine Learning, Predictive Modeling and Natural Language Processing to extract valuable insights from data and apply effective solutions on a strategic, operational and tactical levels.

CHOOSE YOUR SOLUTION

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Data analytics and transformation

Sort and organize raw information coming from external sources as well as your internal data, transforming it into necessary formats which are ready for analysis.

Data
collecting
Data
filtering
Structuring
Setting correlations between data sets
Conducting further analysis
Receive insights
Make
data-driven decisions
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Natural Language Processing

Analyze complex datasets of text, to gain insights on sentiment, auto-quote or process data, improve customer service, build chatbots and more.

image
Computer Vision

Substitute human manual work with smart algorithms which make computer machines able to learn from experience. Leverage image recognition in everything from medical diagnosis to retail applications.

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Predictive Modeling

Detect trends, markets and risks before they emerge.

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Sales prediction

Be ready for product demand spikes and let your advertisements reach users who are interested in services of your company.

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Pricing analytics

Define profitable prices and create pricing strategy for your business with regulated markdown and discount processes.

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Marketing optimization

Come up with a marketing plan based on measured, analyzed and compared customer behaviour data. Predict what trends people will follow and what preferences of the target audience would be before it becomes apparent.

DATA ANALYTICS SERVICES FOR LOGISTICS

Inoxoft offers its expertise in creating data-driven systems for logistics and supply chain management. With beneficial data insights and automated systems companies can avoid multiple risks in delivery, boost quality and speed of all processes.
  • Automate manual and
    time-consuming processes in supply chain
  • Optimize warehouse space wisely
  • Reduce inventory and transportation costs
  • Forecast product demand, markdown and prices
  • Enhance security and performance of personnel
  • Develop intelligent route planning and scheduling
  • Map product flows and interactions between agents involved

HEALTHCARE DATA ANALYTICS

Medical institutions can empower the domain with life-saving solutions if available data is used in full potential.
  1. Facilitate treatment efficacy with data analytics

  2. Use data from doctor’s visits, blood tests, genetic information and more to detect health issues

  3. Prevent development of diseases with on-time discovery of symptoms or changes in health with analysis of health data and factors

  4. Personalize medical services and treatment

  5. Make EHR systems smart and intuitive

  6. Empower doctors with intelligent digital assistants for diagnosing

FINTECH DATA ANALYTICS SERVICES

Put your efforts into data analytics and receive award-winning directions on how to run your business.
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Automate investment process with smart algorithms

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Extract meaningful insights to empower better trading strategies

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Improve customer service and financial advisory

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Strengthen security of financial operations

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Discover global financial markets and risks to make better financial decisions in business

WHAT DOES BIG DATA AND MACHINE LEARNING BRING TO EDUCATION?

Student surveys, texts, passed online tests, finished online courses and educational games can tell so much about what people lack, how to adjust teaching methodologies to personal preferences and provide new digital education to new generations.
  1. Improve quality of e-learning and assessment

  2. Receive insights on learners performance, attention and habits

  3. Detect students behaviour based on interaction with software

  4. Conduct text mining to evaluate students skills, self-reflection, emotions and more

  5. Improve student enrollment and career direction

  6. Assist students in any queries via chatbots

    INOXOFT VALUE PARTNERSHIPS

    Inoxoft is an international software development company which has delivered 80+ custom digital solutions to the USA, UK, Netherlands, Israel, Canada, Sweden, Norway and other countries.
    • We offer you a model of cooperation that suits your budget, requirements and time frames
    • We hire the best talent into teams with experience in the domain and readiness to implement specific solutions
    • We ensure support and expert view from the very beginning till the release of the product
    • We work according to key principles of success in project management which are Iterative Delivery and Expectation Management
    • We put openness and loyalty first to know our clients needs and enrich their businesses with best-of-class software

    If you are interested in Big Data and Machine Learning services, please feel to chat with our expert. Our team will provide you with all details on partnership and development at Inoxoft to help you confidently start the project.

Publish Date: September 13, 2020 4:20 PM


What Is Mobile Banking - Advantages And Disadvantages Of Mobile Banking

As mobile banking became increasingly popular in recent years, it has grown to be an essential tool in the lives of more and more people all over the world. And no wonder: it is a convenient and simple way to manage your funds. And even though mobile banking has numerous advantages, it also has some minuses. How has electronic banking changed banking services?

In the last six months more than 79% of smartphone owners have used their gadgets for online shopping. Statistics say that over 75% or roughly 246 million of Americans used their smartphones to check their bank balance in 2019 alone. And by 2021, there will be more than 7 billion mobile users worldwide.

Electronic banking drastically changed banking service experience for everybody who owns a smartphone. Technological progress allowed mobile banking to develop an absolutely revolutionary approach to the whole money managing experience.

What is mobile banking?

It is an application in your smartphone which serves as your own pocket bank. This app operates without a need to go out and stay in the queues waiting to be served. Your bank suggests you sign up in an app where you can deposit checks, keep track of your bank balance, get notified about the latest news, updates and offers, find ATMs in your area and other mobile banking benefits offered to its customer disposal.

Mobile banking app features include 24-hour access to account balances, account history, and transactions, bill and loan payments as well as travel services. The main and most significant of which allows you to transfer funds from your bank account to another in a heartbeat.

Let’s shift closer to the advantages of mobile banking apps that can save your time, money and efforts.

Convenience

In the modern world, you would definitely prefer your daily tasks to be simplified as much as possible, and the mobile banking system fulfills this wish. Not only the system saves your time by eliminating the need to go out and pay a visit to a physical bank, it also can help you with optimizing your money and managing expenses in all sorts of new ways. Statistics show that annually mobile banking saves you:

  • 6 hours of waiting in line at the bank on average
  • 20 hours of receiving help by a teller on average
  • 396$ cost of paying one overdraft monthly
  • 38$ of credit card late fees

To sum it up, with mobile banking, you can save up to 26 hours and 434$ per year. This is an example of one from numerous benefits of mobile banking. Furthermore, recently several major banks like Wells Fargo provided their users with money guidance on their mobile apps, allowing you to save even more time and let the machine do all the work for you. No counting, no paper mess - everything you need right at your fingertips, just one click away from you.

Enhanced Security

Is mobile banking safe? Money matters have always been sensitive. Security is an essential aspect of a bank business. This applies to both guarding your assets and your interactions on the apps. Since the banking app is not your basic social media account where the username and a password would be enough to get the access, it takes more than that to sign in, for banking apps are highly secured. Most banking apps require using multi-factor authentication, where you have to use your phone number, mail, id or even a fingerprint and a face scan. To take matters further, this kind of authentication is also required in order to complete any transactions, no matter how much you are planning to send. These measures are taken for maximum security, since there is always a possibility of a hazard or intended harm.

Control

The mobile banking app basically serves as a remote control for your funds. The app allows you to perform tasks on your bank balance and send someone the money wherever you are, whenever you want to. Banking apps also offer a feature to instantly deactivate your credit card if it ever goes missing. In case of finding the lost card, you can easily turn it back on with just one tap. Moreover, as a client, you can see and manage where you have your credit cards stored. Also you can manage your monthly subscriptions and cancel the ones you do not use anymore. Another benefit of mobile banking suggests that you have 24/7 access to your accounts, which allows you to keep an eye out on your funds, as you are able to monitor your spending whenever you wish.

Pay your rent and bills online

You can use a banking app to pay for your bills, rent or utilities fee online and never worry about the possibility of your physical check getting lost in the mail. Most banks have an option to set up payees, and once you fill up the information, such as amount, credit card info and receiver you are ready to go. After that you just choose that one paying option anytime you have to pay.

Improved customer experience

When it comes to the banking business, relationship with a customer is key. By maintaining a good, respectful and healthy relationship with the client you have higher chances to both keep them and attract new ones with the help of word of mouth. Due to being available 24/7, mobile banking is great for those who are not always able to visit the actual bank on its working hours. By round-the-clock services being introduced, users can access their accounts whenever they want.

Disadvantages of mobile banking: how safe is mobile banking?

How secure are banking apps? Sadly, despite the bank's best efforts to keep their customers out of harm's way, the system is not 100% reliable yet. Despite that fact that most ordinary users never face any cyber threats, some unlucky individuals still do. The users of mobile banking systems are vulnerable to fake notifications and scams, as well as robbers and pickpockets. If you lose your phone, the criminal who stole or find it may try to log into your bank account, causing a lot of trouble. The statistics shows that:

  • Mobile app fraudulent transactions have increased by over 600% since 2015
  • 89% of digital fraud losses are the direct result of takeovers of the accounts
  • About one in every 20 fraud attacks are associated with a mobile banking app
  • On average, there are 82 new rogue applications submitted daily
  • Mobile fraud losses reached more than $40 million across 14,392 breaches in 2019 alone

Another obstacle of mobile banking apps is that they do not support bigger operations yet, such as getting a mortgage. Even though banks are trying their best in developing the safest, most secure system, they usually fail to do so. The researches state, that 97% of banking apps presented insufficient protection of the code, 90% of those experienced the leakage of information to other apps on devices, 83% of solutions using APIs just stored data mindlessly, letting hackers to steal it, and in 80% of products, the encryption methods were not efficient enough.
And since COVID-19 crisis took over the world, so did the criminals. In the wake of the global pandemic hackers tend to perform illegal activities much more often than before. 

As of May 28, 2020, the Internet Crime Complaint Center received nearly the same amount of complaints in 2020 (about 320,000) as they had for the entirety of 2019 (about 400,000)

Calvin A. Shivers, assistant director of the FBI's Criminal Investigative Division

A survey that was conducted by CrowdStrike stated that 59% of participants did not believe that their business would experience any serious cybercrime during the COVID-19 crisis, yet CrowdStrike has confirmed 100 times more COVID-19 related malicious acts from February to April 2020.
As of April of 2020, 450 active World Health Organization email accounts and passwords were leaked online alongside thousands belonging to other individuals and organizations researching the recent coronavirus response. Paul Chichester, the Director of Operations at the National Cyber Security Center in the UK stated: 

We know that cyber criminals are opportunistic and will look to exploit people’s fears, and this has undoubtedly been the case with the Coronavirus outbreak

All in all, mobile banking is a huge improvement of day-to-day activities of anyone who deals with money. Starting with casual grocery shopping and all the way to the stock traders. Despite having its own flaws and security loopholes, the concept is promising and already successfully used all over the world by thousands of people.

Publish Date: August 25, 2020 7:08 PM


Discovery Phase in Software Development

Stakeholders face many questions when building an app for the business. Software development companies offer Discovery phase service, which forces them to realize the problem first, empathise with people who lack the solution, and then build it with the right means. If to skip the phase, the software development project has more chances to fall through due to not found users' needs, missed requirements and finally a wrong solution.

Do not underestimate Discovery

Discovery in app development is often underestimated. Clients may think “I know everything inside out about my project, just let’s jump to implementation now”. However, many insufficiencies, badly written requirements or not relevant for end-users features can be improved and identified during this phase. Think of the cost of mistakes. They can be eliminated during discovery, for which you pay a truly affordable price, or you can pay users’ trust, income and time when it is an already built solution.

Discovery is applied not to misinterpret your vision over a product (which can be restricted to your preferences and experience) with vision of your end-users, your target audience. This is why the idea of product discovery appeared as a call to go out of your offices and talk with customers, gathering their pain-point in real life. So, value of the discovery phase in a software project is to avoid the risk of building the wrong app. Wrong is the one which is useless for end-users.

When do you need Discovery?

Hardly it is a mere guessing whether you need discovery or not. It is firstly the experience in software development that from the first talk with a client can give answer to the question - does this idea need discovery? Raw projects, the ones with constantly changing requirements due to trends or other conditions, startups are especially recommended to have an expert view over the project idea. If you have ever thought about the next questions, and doubts arose, then it is almost a verified need for discovery service:

How not to miss any requirements for my system?

Do I properly set requirements for the system?

How will my clients use the application in a particular situation when...?

What trends could differentiate my app from other apps?

How many screens would be optimal to have?

How much does it cost to make such an application?

What improvements can be made, but how much will it increase development costs?

Where can I get consultation on my software product?

If you’ve not consulted any business analysts, or software companies, professionals who could apply tools of analytics to learn your customers in a technically right and advantageous way, if these questions resonate for you and you have other specific ones concerning your app, than let’s go deeper into how discovery is conducted and what it will bring to you.

Note on the goal of Product Discovery

Goal of the Discovery phase in software development is to eliminate risks of building an app users won’t need, not to find out the product requirements.

Focus on problem validation, not solution building

Product Discovery Tips, Roman Pichler

This is what Discovery phase really is by the author of “How to Lead in Product Management”, “Strategize” and “Agile Product Management with Scrum”.

It does not say that requirements are not important. It means requirements go after you have validated the problem knowing what product you are building and what the target audience is. Your product features, design, trends, values you input should resonate with needs and values of target audience. UX, user stories, choosing tech stack, drawing architecture should be done after your idea is assessed. Understand firstly what problem you solve with your app. Then, you can smoothly shift to the actual features of the solution and how users would interact with the system.

Whether you need the mobile application for education, cloud web application for logistics or any other industry you will certainly ponder the risks, possibilities and future success of the product.

Your product discovery work should focus on nailing the value proposition, target group, business goals, business model, and stand-out features of the product — not on writing user stories, designing the user interface, or building the actual solution. Your goal should be to mitigate the risk of building a product nobody wants and needs, not to figure out the product details.

Roman Pichler

How to conduct discovery for your business?

Turn to a software provider. When you address a software development company, do not expect they will start the implementation the next day. They will look at your requirements or documentation if you have any. You can present an already compiled project plan ready for implementation. However, if your requirements are vague and you dimly understand what improvements you could drive, the team would like to get acquainted with you closer. They will challenge your vision and set a variety of questions during discovery meet-ups. 

Conduct enough research yourself. Talk to users, send surveys to people who you think are your target audience and will benefit from the solution the most. Be ready that doing it yourself can take pretty much time. You should have a fine sense of what to ask, have tools to reach your customers, learn a lot about market trends. Test your product strategy with observations, interviews, and prototypes. Namely there are three key elements in product strategy you should pay attention to:

  • Market and Needs
  • Business Goals
  • Key Features

The process of Discovery at software development companies

The first step in app development discovery phase is validating problems. The second focus of Discovery Phase process is on setting, refining and analyzing right requirements to deliver the system with 100% effective performance and high-quality functionality. People involved in delivery are usually involved in the discovery phase to avoid loss of knowledge. In a team there will be UX designers, QA engineers, technical architects, senior engineers, business analysts and lead software developers. Usually, the discovery phase in web development is based on meetings with a client during one-two weeks. However, depending on the size of the project discovery can take more than four weeks.

At the beginning, the product owner explains how the solution should work, how and when users will use it, whether it will be a web and mobile or responsive app, what key features should be there. The client presents the company with the first portion of necessary information. Then the path - from framing the problem to solution building - is dropped into several steps.

The first step would be to research end-users and identify challenges. Here the team nails down real end-users’ problems, learns project stakeholders, sets objectives and learn opportunities. Experts use different methods like swot analysis, business cases, benchmarking and market analysis, canvas. Many teams use root-cause analysis techniques like 5 WHY or fishbone diagram

User stories are great to describe product functionality, how users reach the product, where they find it and how they use it. Each user story is a bridge between business and solution requirements. The base of a user story is to:

  • Define end-users
  • Specify their needs
  • Explain the benefits
  • Add acceptance criteria

Acceptance criteria is a mandatory part in drawing project requirements. AC translates user needs and client's non-specific wishes over what the app should do into clear, technically right, understandable by engineers requirements: As a <user role> , I want <goal>, so that <benefit> .

Use case technique is also used as a part of user research, but use cases are more specific as they show how users interact with the system when it is already at his disposal and what way users choose to attain this or that goal. Use cases work well when you want to have a detailed view over usage of the app and if requirements need better investigation to make the app as much convenient for end-users as possible. This is how Roman Pichler explains on user research methods:

You can also use stories to capture non-functional aspects of a product, such as performance, robustness, and interoperability. But when it comes to the user interface and user interaction, user stories are less suitable. Sketches and mock-ups are better at describing the UI design. And scenarios, workflow diagrams, storyboards, and story maps are better suited to capture user interactions that comprise several steps

Roman Pichler

Coming back to your discovery team, they will suggest to improve or add some features if necessary. Then technical lead will define the best tech stack for desired functionality. Thus, both parties can proceed to setting priorities for tasks and developing a project scope. Every change in the solution is discussed with a customer to ensure everybody is on the same page. That’s why there is justified necessity of customers to be involved in the discovery of their app.  Clients should understand that the data they provide should be consistent and clear. It makes no good to keep silent during discussions thinking the team will certainly understand what I mean. Be concise in your demands and open with your questions. 

After, the team and customers work on the project roadmap, which is a compiled document of the project strategic plan: objectives, milestones, deliverables, resources, and timeframes. Final steps are filling the road map with estimations, technical specifications and design sketches.

What tools do companies use for analysis of software development project?

Business analysts apply various approaches and use various handful tools to evaluate the data. Experts’ use the following tools and methodologies for product discovery which is partly a business analysis of the future software:

  • Roles & Permissions Matrix, RACI Matrix, Personas for Roles evaluation;
  • Scope Modeling and Root Cause Analysis;
  • Use Cases (how users interact with the developed software), User Stories (how functionality works to satisfy the end user);
  • Functional Decomposition and Prototyping for System Capabilities;
  • Data Dictionary, Data Flow Diagrams for gathering information and data structuring;
  • Interface Analysis (how software components interact to make interface and system 100% effective);
  • Feasibility Analysis (how practical the solution is);
  • SWOT Analysis.

The RACI matrix is widely used is software development. It is responsibility allocation map for key activities and decisions which helps to delegate tasks effectively and clearly direct each team member into his or her role in the project.

Types of requirements for software projects. How are requirements set in software development projects?

Modeling of requirements during software product Discovery Phase can include texting, diagrams, descriptions, matrix and other scope modeling methods for systematizing information of:

  • Functional/Non functional - subtypes of solution requirements
  • Stakeholder requirements
  • Business requirements

Business requirements define goals, objectives, and outcomes that are to be achieved for an enterprise or organization in a whole. This can be measured with the help of the SMART system.

Stakeholder analysis describes specific needs of a stakeholder or group of stakeholders, how they will accord with the solution.

Solution requirements include functional requirements which describe the functionality, workflow, performance and logic of the system operations. Non-functional requirements describe “Quality Attributes” of the system and conditions under which the system stays efficient, fast, secure etc.

Transition requirements describe capabilities of the solution needed during transforming the current state of the product to a new one. Data conversion, business continuity can relate to this category of requirements.

Product owners receive a consistent picture of the software project plan

Discovery phase in software project assures high market demand of the product. It guides the team to successful creation of UI/UX, system functionality, architecture and more. Mobile, cloud, progressive web applications thrive tremendously in the Apple Store and Google Play because their product owners have done a huge work on identifying problem area. 

At the end of Discovery stakeholders understand the needs of end users, receive documents with improved requirements, estimation of time and money to be invested in the project development. Matrices, data analytics tools, prototyping, scope modeling and other techniques helps companies present the product owner with the following deliverables of Discovery process:

  • Assessed and approved project idea;
  • Clearly identified pain-points of end-users and known risks;
  • Clarified, negotiated and validated functional, nonfunctional and software requirement;
  • Estimated costs and time frames of the project implementation;
  • Compiled Documentation highlighting key statements and requirements (Solution Scope, Vision Scope, Software Requirements Specification, Wireframes, Metrics, Business requirement document).

Summarizing benefits of Discovery Phase in software projects

During Discovery software development company assists product owners in making better decisions. The process is critically helpful for product owners because it:

  • makes the collaboration with a dedicated team of developers long-term and trusting;
  • creates a consistent picture of a software solution;
  • offers proficient support of an expert team in idea evaluation and improvement;
  • provides all clarified requirements and ensures the relevance of solution for its end-users’;
  • ensures technically successful decisions and compiled matrices for measuring business value;
  • makes the software solution elegant, compatible with business needs and worthy of investments for the specific field.

So, does Discovery help to build successful software products? Yes, it does. More than both parties win - customer gets a market-ready, fully-functional application, while the team keeps motivated and interested knowing they are building the product users will love.

Interested in the software product discovery phase? Contact us to receive a consultation now. Learn all details to confidently start a project.

Publish Date: August 18, 2020 9:17 PM


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DISCOVERY PHASE SERVICES and DEEP BUSINESS ANALYSIS

Advantages of discovery stage can not be underestimated. Since the moment business idea is presented to the company, its implementation demands a thorough research of business analysts beforehand. The request for discovery phase is almost urgent if both the company and the client understand that their further work and success of the product depends on improvements during this stage. What discovery phase reveal to the client? In general, it is estimation of whether client’s solutions and requirements for the app match business needs correctly.

It is important to bring the maximum value for end users and product owner via fulfilled business needs. Evaluation of business, functional and non functional requirements, advice on system’s functionality and searching user’s pain-points in order to solve them through designed software – these are key pillars of discovery stage. To reach accurate evaluation of idea stakeholders analysis also should be done. That is the prime road to consistency of project plan and clarified vision of product usage and benefits it gives to users.

 

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