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Aditya Cakrawidya
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Manager Digital Service of Retail Customer Care

Top 3 Aria’s Solution to Beat COVID-19 Lockdown - Cheena Shekhawat - Blog

Top 3 Aria’s Solution to Beat COVID-19 Lockdown

Covid-19 has forced companies to work-from-home. Most of Indian companies are not comfortable with remote working. With all these uncertainty, it's important to communicate with your customer and your team with empathy and compassion. Aria Telecom offers the best unified communication solutions which make business communication and collaboration faster and that also at affordable price.

1. Omnichannel Communication Solution

An omnichannel communication solution lets customers reach out for help how they want to. And, it lets your agents move between channels easily, so they can help your customers no matter how they reach out. It is a multi channel customer experience strategy that delivers a seamless experience across all touch points. Companies that want to enhance their customer experience while working at home, use omni channel solution to connect to together customer interactions such as voice, chat, email and social media etc to carry context throughout the customer journey. 

Omnichannel solution supports various communication channels including: voice calls, conference call, chat, sms, whatsapp, facebook, twitter etc.

2. Audio Conferencing Solution

ARIA PARTH CONFERENCE BRIDGE can serve as a conference bridge from your web browser.  Conference Calling with Aria Parth is a simple, affordable way to connect up multiple participants from all over the world. If you’re away from your computer, you can also join a conference bridge via a dial-in number. It makes it easy for multiple participants to join a conference from their browser. Participants can efficient join a meeting with just one click and start executing their goals. The major idea behind employing Conference Bridge is to save communication time between multiple branches and employees.

3. Voice Broadcasting and Chat Solution

Voice Broadcasting is an easy to use way for sending a recorded voice message to various multiple phone numbers at the same time. Therefore, when a voice message is sent through a voice broadcasting service, the voice message will be automatically delivered simultaneously to all of the phone numbers sent by the sender. It is widely used by commercial and community initiation, but for businesses, it is an easy and cost-effective way to broadcast important messages to clients all at once.

Live chat is a medium that allows your business to engage with your website visitors. You can use a live chat software to initiate conversations with website visitors, interact with customers, and support your existing users in real-time. It is a modern way to drive more sales, close more deals, and retain customers for the long haul.

To know more about our product & services
Call/Whatsapp: +91-9818234511
Skype: ariatelecom

Publish Date: April 13, 2020 6:57 AM



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