If your business has a call center and expending in call center suites that can be beneficial for call center process by improving customer service and enhancing efficiency in communication system.
When your customers need help in something and have questions something about then customer satisfaction is critical. Customer calls in hope that you have their information in hand and you will provide the solution in efficient manner.
Aria Telecom has introduced a latest technology integrated into a system named “PARTH”. The system in specially designed for call center and BPOs where number of calls are managed every day. PARTH-Unified Communication System is a combination of various contact center solutions including IVRS, IP PBX, Telephone Recording System, Audio Conferencing, helpline system etc.
Call Center Application Features:
Our Call Center Suite has inbuilt contact center application features which are useful for both inbound as well as outbound call centers.
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Publish Date: January 30, 2017 11:29 AM