During this crisis, Cloud based IVR
is the perfect tool to keep in touch with clients so that you can continue to provide them with support whenever required. Interactive Voice Response System
has made it possible for organizations to encourage seamless communication between all clients, stakeholders, and team members of corporate organizations. It does not hamper business operations – the quality of work remains just the same, it’s just that employees work from their home, instead of the office environment.
For government agencies
is a conversational IVR that gives Government Agencies and NGOs the ability to provide relevant corona virus information to citizens in a responsive and proactive manner. It automates the most common questions about the disease and its spread, therefore reducing the number of agents required to staff hotlines. Our IVR
and Corona virus hotline is securely hosted in the cloud and scales on-demand to handle as many calls as needed. Our team manages the entire solution and there is no technical expertise required from the customer.
Professional Greeting message
Aria Telecom enables companies to play a pre-recorded greeting message for their customers. Not only does this give your organization a professional image, but also it helps in forging a strong positive connection with your clients during COVID19 cries.
24x7 call support
The COVID-19 crisis means that companies need to provide extra support to valued customers by going beyond office hours. While your human call agents may be working from home and not available at all times, an IVR
will be available to answer client queries 24*7, at any time of their convenience.
Voice broadcasting message for employee
If you have urgent COVID-19 news you need to share with your entire team or employee, you can set up a voice broadcast to contact all your employees with an automated message. Automating it using voice broadcasting also eliminates the need for manual work.
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