During this crisis, Aria Telecom helps in switching your call centers to work from home mode. Switching your cloud telephony
solution to a work-from-home model on a temporary basis is easy. It’s something a team lead can organize while sitting at his/her own house. Instead of the calls landing in the call center, the call gets routed to the agent’s desktop or mobile. As far as the customer is concerned, he or she will not even know that the agent is working from home.
Our cloud based contact center software
takes just minutes to deploy and gives you control over your customer support channels from an easy-to-use web based interface. Enjoy all the features of an enterprise solution, including live call monitoring, call whisper and barge, skills-based routing, MIS reporting, IVR call flows, and customized call outcomes, at an amazing and reasonable price.
solutions can help improve your customer service by integrating with your current CRM
system. Customer experience is a driving force for sales and retention, so it's important to make customer interaction management a priority. Cloud contact center solutions
can help you make the transition easy by helping you implement customer service call center software, an inbound call center, home-based agents, and a technical support help desk. Contact centre solution
allows you to integrate all of your offices, your headquarters, and other outsourced locations in one place. Your team can connect quickly and easily from anywhere in the world with Internet access.
To know more about our product & services