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Benefits of IP Telephone System for Business - Cheena Shekhawat - ContactCenterWorld.com Blog

Benefits of IP Telephone System for Business

Let’s look at some of the ways making this change can decrease cost and time investments while increasing productivity

1. Mobility and Scalability

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If remote offices are a consideration for your enterprise, IP telephony solutions are a must-have. Instead of installing multiple physical phone systems, you can simply log in to your system’s web interface and add another line. Without the need for telephone hardware, your remote offices can go fully mobile in a matter of seconds. Enterprises can scale their communications up and down with an IP solution

2. Good on Data, Great on Bandwidth

One of the biggest questions enterprises have about adopting an IP telephony system is how it will impact their data usage and bandwidth and for good reason. This eats up precious bandwidth that other business units may need. During times of silence, your IP system is looking out for total bandwidth allocation, making voice-to-voice calls efficient uses of data.

3. Low Cost-Per-Call

As part of the name suggests, a VoIP Phone System utilizes Internet Protocol to make calls. Instead of using telephone lines, all communication data is turned into packets and sent over the IP network. The IP network your business uses could be your Internet connection, a direct IP connection to your telephone service provider or a combination of both. Placing calls over traditional phone lines means that a line is taken up by the two callers using it to communicate. Since there are only so many lines that can be installed, calls placed over landlines, especially if they are long-distance, are expensive. But using the Internet to relay call data circumvents this problem, making domestic and long distance calls cheaper overall.

To know more about our product & services

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Publish Date: May 16, 2019 7:49 AM

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