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Benefits of Cloud IP PBX - Cheena Shekhawat - ContactCenterWorld.com Blog

Benefits of Cloud IP PBX

The Cloud IP PBX Solution – also known as hosted VoIP or hosted IP PBX – brings the PBX into the modern digital age. All the features provided by a traditional PBX system are offered as a service through the Internet by a third-party vendor.

It is pretty similar to how a company may use hosted email or cloud backup/storage services from external providers. The risks, costs and maintenance associated with the enterprise phone system are assumed by the vendor rather than the client organization.

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Benefits of Cloud IP PBX

Low-Cost and Advanced Features

The biggest selling points of hosted PBX are low-cost and availability of advanced features. While these are not the only benefits, they are most often advertised prominently by vendors hoping to attract new clients. Since PBX features are provided as a service, there is no equipment for the purchase, install or maintain. In fact, even the phones or handsets used by employees can be leased or rented which means there is little to no capital investment required. This is a boon for small businesses that cannot afford to spend thousands of dollars and even larger companies that need to cut operating costs.

 Flexibility

Cloud IP PBX systems benefit businesses with access to the latest voice features without any hardware updates. Whether your business is growing or downsizing, a cloud service will provide the flexibility the business needs today and also for future growth.

Scalability

It is the aim of any business to scale. So should their phone system. For anyone who has had to expand or move an on-premise phone system, they will surely know the degree of difficulty involved. Lots of equipment, lots of man-power and lots of careful moving, of large hardware. A phone system in the cloud is easily and quickly organized. The only shifting required is of handsets or cables, without any extra burden on your business IT department.

Save Money

Traditional IP PBX systems were expensive. Installation was labor-intensive and involved the placement of physical wires throughout an organization. This is eliminated with hosted PBX phone systems, and with many systems, the only up-front capital expenditure is for the actual phones employees will use. With traditional PBX, companies had to estimate usage long term and ensure enough lines were installed to accommodate growth, which meant paying for lines (and maintenance on them) that went unused. With Cloud-based  IP PBX, setup and programming costs are far less, and companies only pay for the lines they need at the time.

To know more about our product & services

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Skype: ariatelecom

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Publish Date: July 11, 2019 9:37 AM

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