It is our mission to help businesses succeed in the challenging times. As such, Aria has launched a Work from home contact center solution
to get organizations with these urgent needs up and running quickly. It is a secure, scalable, native cloud solution for businesses.
Remote agent solution allows teams to work from dispersed locations while remaining a cohesive unit and performing with ease and efficiency. These remote solutions use cloud-based software so that at-home agents can be active and effective anywhere with a reliable internet connection.
The WAHA solution
operates on the cloud, which has a number of positive effects on the environment. The dematerialization of data and software, the elimination of hardware and paper products, and the corresponding energy savings are all beneficial to both your business and our planet.
Work from home call center solution
allows to quickly scale up and down operations according to the dynamic needs of each business. Supporting remote working gives contact centers the flexibility to schedule staff as needed because agents just need to sit at their workspace.
Remote agent solutions
are highly cost-efficient, as they reduce significantly the upfront costs that on-premise solutions normally require. These solutions may be upgraded inexpensively, allowing contact centers to integrate platforms and lower costs by using a pay-as-you-go consumption model and test the solution first with a free trial.
The Work-at-home-agent model has shown proven benefits for contact centres, most notably in customer and agent loyalty, and reduced costs. Our solution allows you to offer your staff the flexibility of working from home or the office, and enables the effective management of agents no matter where they’re located.
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