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Benefits of Cloud Telephony for Remote Workers - Cheena Shekhawat - ContactCenterWorld.com Blog

Benefits of Cloud Telephony for Remote Workers

As coronavirus pandemic continues,  more of the people working from home. As well as number of remote worker growing and also facing challenges in setting up unfamiliar platform  or using new services. In this article  you will learn how cloud telephony will be beneficial for remote workers. 

 
Cloud telephony delivers web based or automated telephone applications. It is an innovative & latest telephony solution thus reducing your business expenses. Cloud telephony removes the complexities of a business phone system. You can make/receive calls and text from your system (laptop/PC or mobile) using a cloud telephony solution. Plus, all the activities will be logged in your respective CRM. With cloud telephony, you can get local, mobile, toll-free numbers in seconds.
 
Cloud Telephony deliver business phone extensions to any employee, anywhere that acts as one seamless system. Your work, home, and mobile phone can all be accessed through one phone number, so you can always stay connected to the office, giving you ultimate portability. Wherever you use your phone, even overseas, you will be able to make internal office calls for free or dial to another UK telephone number at local call rates.
 
Deliver mobility and flexibility
Cloud telephony breaks down barriers by moving the on-premise PBX phone system out of the building and into the cloud. Workers in the office and remote workers share the same features and capabilities of a powerful business phone system—regardless of their physical locations. When employees leave their remote offices, a mobile app allows them to remain connected to the corporate phone system.
Workers can use any device: desk phone, smartphone, or tablet, with a mobile app, or their personal computer with the Softphone application. 
 
Cost saving 
One of the major cloud telephony system benefits is the large cost savings when compared to traditional phone services. Cloud based communications eliminate the need to pay up-front for heavy and expensive installations. Not to mention the regularly occurring maintenance charges of a traditional phone system. 
 
Business Continuity 
cloud telephony system is likely to be unaffected by outside factors such as severe weather or other issues that may keep employees from getting to the office.
 
 
Easy to Use and Fully Integrated
 Convenient dashboards that can be used to access call history, voicemail messages and recorded calls. Except integrating a company’s communications with its everyday applications for business processes and workflows helps increase efficiency.
 
To know more about our product & services
Call/Whatsapp: +91-9818234511
Skype: ariatelecom

Publish Date: April 7, 2020 1:50 PM

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