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IVR: Conduct Election Process with Social Distancing - Cheena Shekhawat - ContactCenterWorld.com Blog

IVR: Conduct Election Process with Social Distancing

With the spread of COVID-19 pandemic engendering protracted period of social distancing and  a number of elections on the horizon, however, this-in-person may no longer viable from a public health standpoint. How, then, can campaigns effectively engage voters while engaging in such distancing?


Interactive Voice Response System (IVR) is an automated telephony system that directly interacts with the people in order to gather desired information and route the calls to the specified recipients. It has played a major role in Election or Voting system since its existence as it possesses a large number of benefits. Interactive Voice Response System is largely used in industries for call automation and
hence provides better services to customers, thus making it convenient for users. One of the biggest benefit of using IVR is that, it is easier to use when compared to the Internet, because a person needs to have certain skills and knowledge to use Internet.
 
 
Key Points
> Election or Polling System is to be conducted through IVR (Interactive Voice Response) by mobile users.
> An SMS and Reminder call will be sent to voters before election
> We will provide a dedicated IVR number and a Web-based UI.
> Election reports can be generated in PDF for further record
> Declare election schedule
> Send election schedule to voters through SMS
> OBD IVRS Reminders to Voters one day before election to cast vote
> Registering Final Nomination Candidates with candidate codes
> Election result can be fetched on given time only with minimum two  user  authentication.
 
 
Benefits 
• Get quick election result
• Election with social distancing
• Fast and Secure
• Authentic
 
Elections are always the most important concern for political parties and they play hard to connect with their followers. Our IVR based election solution can be useful in all types of election process whether is housing society elections or political elections. 

Publish Date: June 29, 2020 7:26 AM

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