Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Chai Domingo
Director, Contact Center
Dave D'Arcy
Senior Director International Care and Tech Support
Sonelle Buys
Manager: Quality
Samara Johansson
Marketing Manager

All You Need To Know About IP PBX Software - Cheena Shekhawat - Blog

All You Need To Know About IP PBX Software

All business, regardless of size, need to communicate - both internally and externally in order to thrive in their receptive industries. But just like the computer has brought waves of disruption and efficiency advancements to the business world, so too has the internet brought multiple innovations and avenues by which communication can occur.

In today’s competitive marketplace, businesses are more concerned with operational costs and profitability than ever before. This is where having an IP PBX phone system can enhance the professional image of an organization. Whether one wishes to call a local number of an international number, cost reduces considerably due to SIP trunking VoIP technology that makes use of the internet instead of standard telephone lines.
An IP PBX Software for enterprise generally comes with the set of features like Computer Telephony Interface (CTI), Voice mail features, Auto-attendant, Interactive Voice Response (IVR), Automated SMS and using these features can significantly improve client assistance services.
Utilizing CTI enables telephone system to integrate with various technologies be it applications or software. Software technology like CRM is one of the widely used system to integrate with the telephone system. Agents assisting customers on receiving call gets a pop-up notification on their laptops or PCs with details of the clients fetched from the CRM database. Now, agents have caller’s information beforehand, with the information agents now know what is that the caller is looking for, what are their concerns; call priority can be decided beforehand. It can provide interactive voice response (IVR) to internal callers, allowing a self-service.
Simple to use and manage:
IP PBX works as an effective software and impacts the development of computer processing power. It doesn’t require an expert for the installation, any capable networking professional can easily install it. In addition, with IP PBX, it is easy to oversee by means of GUI or Web Based setup which enables the client to manage the telephone system without anyone’s help.
Scale your communication network along with your Business
IP PBX system helps in scaling your communication network along with their business is often a concern for the firms. With an IP PBX software in place, your business will not only be able to handle increased call volume, but you will also easily add more phones to your existing network as you expand it to include more offices and locations. Your only concern will be to buy new hardware for your new offices.
To know more about our product & services
Call/Whatsapp: +91-9818234511
Skype: ariatelecom

Publish Date: January 22, 2020 11:11 AM

New 2021 Membership

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =