OUTSOURCING BPO TEAM BONDING ACTIVITIES - Richard Blank - ContactCenterWorld.com Blog
By having the experience of outbound telemarketing or handling a rude customer on an inbound customer service call, call center management Costa Rica will understand what it takes to successfully handle eight hours on the phone and indentify the signs of call center agent burn out. Call centers managers at Costa Rica’s Call Center are able to share their call center success stories to the new hires or are able to lend a hand with a good rebuttal and rhetoric when an established call center agent may need additional phone skill advice. There are no better call center management teams in Costa Rica to help a bilingual call center agent’s career development within the outsourcing industry than Costa Rica’s Call Center.
Work hard and play hard at Costa Rica's Call Center.
Our Latin America Call Center encourages challenging activities for the BPO customer service agents during their break time. Call Center stress is an unavoidable part of a Central America telemarketing experience and can be counter-balanced.
Friendly competition between our bilingual agents is a great way to strengthen personal bonds, encourage new friendships and mold BPO groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.
The ages of our BPO telemarketing call center agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.
Publish Date: August 19, 2011 5:38 PM