NEARSHORE CALL CENTER LOGO - Richard Blank - ContactCenterWorld.com Blog
At Costa Rica's Call Center, we are convinced that making a high quality phone call makes more logical sense than cutting a call short to make a daily call quota. We train our BPO team to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each TELEMARKETING interaction. A thank you for the customers time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO BILINGUAL customer support.
Costa Rica's Call Center (CCC) is a state of the art Latin America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.
Our bilingual Central America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Latin America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our Central America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Our two story Latin America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws. Our call center stained glass logo on the front window makes the the building an easy location to find.
We specifically chose our Central America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.
The entire Latin America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.
Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.
The Central America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.
Publish Date: August 19, 2011 5:11 PM