Costa Rica's Call Center works hard every day to meet with the brightest outsourcing call center agents in the country, talking with them about joining our bilingual Costa Rican call center teams at all levels and for a variety of outsourced BPO campaigns. Since call center outsourcing jobs are in high demand, the call center’s human resource department receives on a daily basis an abundant number of solid qualified agent resumes. From a client’s viewpoint, Costa Rica’s Call Center has the luxury of choice selections of the elite in outsourcing bilingual call center agents.
Call center outsourcing jobs require that the call center agents have a strong sense of innate customer service skills as well as an especially keen ability to listen to detail in order to offer the most effective result for your outsourced campaign. Without an extroverted and relentlessly positive attitude during the initial interview or continuing through the telemarketing training period, the call center’s management team will deny the employment of that particular candidate. Call center outsourcing jobs need to be filled by the best, period.
COSTA RICA'S CALL CENTER RAINFOREST PINE WOOD STATIONS
The Latin America Call Center can utilize rows of three customer service call center work stations for maximum control of growing BPO campaigns.
The soft lighting combined with the high ceiling, natural Costa Rican rainforest pine wood promotes a pleasant sensation of a large working space for our bilingual BPO Call Center agents. Your bilingual outsourced campaign deserves a strong commitment to continue optimistic employee self-confidence so each dedicated call center agent continues to make a difference and have create value to your company.
Tropical plants always line the middle of the room to make a natural separation of BPO campaigns on both sides of the telemarketing floor. This enhancement creates a wonderful Latin America Call Center Industry experience for our bilingual agents, clients and telemarketing management.
Our Central America call center training will prepare your agents to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each phone, chat or email interaction. A thank you for the customer’s time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO Latin America customer support.
We clearly understand the importance of minimizing BPO handling time on the phone while still offering exceptional call center service. A comprehensive analysis of different customer care calls will be conducted and results sent directly to you for review. Our Latin American Call Center wants you to feel more secure knowing that your English speaking Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention
Our bilingual BPO call center is able to offer you to the best and most effective in call center telemarketing training and customer attention through a professional work outsourcing environment and a highly structured BPO career development program. We produce future leaders in the outsourcing industry, not laggards. Our Costa Rican Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled telemarketers and imaginative web designers and programmers.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Costa Rica's Call Center can comfortably fit 250 customer service work stations.
Publish Date: August 19, 2011 5:36 PM