Costa Rica’s Call Center fountain area. - Richard Blank - ContactCenterWorld.com Blog
Unique work environment.
Calming Zen-like fixtures are present throughout the building that can enhance the call center agent’s work experience and performance.
Can you imagine twenty two data entry agents working in this specific area for your project? They will easily build a comfortable typing rhythm while listening to the relaxing sounds of crashing water in a custom made fountain. Production will increase and be consistent.
Not all call center environments should be considered sweat shops.
Publish Date: January 15, 2011 10:02 PM