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168Solution had signed with a Leading Government Bank to assist their Contact Center in supporting ISO 9001 Quality Management System Certification process. Along with the Preparation for the Certification, we put a plan of Tranfer Knowledge with focus on 'Technical Operation Contact Center Management' to complement the How To process.
Publish Date: February 9, 2011 8:32 AM |
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Nathalya Wani Sabu Executive Vice President PT. Bank Central Asia, Tbk |
Bharat Parshotam Head Direct Delivery Absa |
Nuryanto - Head of CSM Operation Bukalapak |
Aymen Ismail Head of Customer Engagement Solutions smart Europe GmbH |
Sindhu Porwal Deputy Vice President ICICI lombard |
Ben Oxford Head of Digital Crisis Support Services Lifeline WA |
Pooja Raiyani Vice President ICICI Lombard GIC Ltd |
Emmanuel Omoike Team leader QPhoto Pty |
Danny Singer Founder& Chief Product Officer Noetica |
Zulkifly - Internal Auditor BPDPKS-Directorate General of Treasury |
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