2011 Best in Asia Pacific Crowne - Grace Heny - ContactCenterWorld.com Blog
Attending the Gold Coast event for 2011 Best Practice Conference is the best decision I've made this year and definitely will attend the Las Vegas event.
I met few colleagues from Quangzhou - China, Japan, Thailand, Australia, Fiji and visited few call centers in Sydney as my follow up from the conference. Feel very sorry to those that had not come to the conference, a lot of opportunities of sharing and business case wise.
We have good times, learning on few challenging items, fruitful discussion, open our mindset, no sales pitches bother us and make a lot of new friends.
This is me with Raj and Tutiek - one of my best friends.
Arriving at 6 and started the briefing on 7 PM ... a bit tired but happy :)
With Professor from Tokyo Univ of Technology - sharing the same ideas
Publish Date: August 5, 2011 2:58 PM