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New Research about Customer Service and CRM - Would you receive advice? - Heverton Anunciação - ContactCenterWorld.com Blog

New Research about Customer Service and CRM - Would you receive advice?

During my last 11 years working as CRM consultant, I would like to share those research that became books to unite our category:

The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service: Why, When and How to use Each One - Including Disney Institute, ... Insights, NPS, COPC, so on.. (CX Trilogy 3) eBook Kindle

The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service: Why, When and How to use Each One - Including Disney Institute, ... Insights, NPS, COPC, so on.. (CX Trilogy 3)

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

30 Advice from 30 Greatest Professionals in CRM and Customer Service in the World (CX Trilogy Book 3) eBook Kindle

30 Advice from 30 Greatest Professionals in CRM and Customer Service in the World (CX Trilogy Book 3)

 

O Capitalismo do Cliente: O que Importa é a experiência do Consumidor (Portuguese Edition) eBook Kindle

O Capitalismo do Cliente: O que Importa é a experiência do Consumidor (Portuguese Edition)

 

The Official Dictionary for Internet, Computer, ERP, CRM, UX, Analytics, Big Data, Customer Experience, Call Center, Digital Marketing and Telecommunication: ... One New Digital World (CX Trilogy Book 2) eBook Kindle

The Official Dictionary for Internet, Computer, ERP, CRM, UX, Analytics, Big Data, Customer Experience, Call Center, Digital Marketing and Telecommunication: ... One New Digital World (CX Trilogy Book 2)

 

41 Conselhos dos 41 Maiores Especialistas em CRM e Atendimento ao Cliente do Brasil (Portuguese Edition) eBook Kindle

41 Conselhos dos 41 Maiores Especialistas em CRM e Atendimento ao Cliente do Brasil (Portuguese Edition)

 

Tudo o que o Google® não te respondeu sobre as Redes Sociais: Um Guia Prático de Social CRM para sobreviver a nova fronteira do Relacionamento entre Empresas e o Mundo (Portuguese Edition) eBook Kindle

Tudo o que o Google® não te respondeu sobre as Redes Sociais: Um Guia Prático de Social CRM para sobreviver a nova fronteira do Relacionamento entre Empresas e o Mundo (Portuguese Edition)

 

Regards and let me know what did you think about it..

Heverton Anunciação

 

Publish Date: May 2, 2020 8:16 PM

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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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