Cloud call center becomes reality. With cloud computing, companies can benefit from infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) technologies for their contact center. Cloud call center can benfits your company or individual a quick deployment call center via a standard web browser and call center service inbound or outbound is ready to use with little or no up-front capital investment. What you need is internet connection, regular PC and people.
Ecentrixpress enables enterprises or individual to rapidly deploy a call center service, highly secure, instanly scalable using pay per use model. Rather than buying expensive overcapacity, you can “pay-per-use” for technology and services that instantly scale up or down to meet demand — even when demand spikes unexpectedly.
Publish Date: October 4, 2011 2:06 AM