Software Solution for Contact Center - Sofyan Supandi - ContactCenterWorld.com Blog
INILAH.COM, Jakarta – A number of large companies usually tend to choose software solutions connecting the telephone communications (PABX) are made abroad. Now, local developers began to show off.
All companies that have customer would need a solution for their contact centers, both for complaints or provide information.
“To this solution, large companies tend to choose this solution from abroad,” said Managing Director Intelix Agung Susanto, Jakarta, Tuesday (19 / 4).
To that end, Agung claimed to adopt cloud computing to optimize services and guarantee the security system internet protocol (IP) property. The company is 100% local content from this ambitious gained recognition from local, said Agung.
It is not without reason. Because large companies such as Telkom, Infomedia, GE Finance, OTO multifinance, Muamalat, ACC Finance, ICON+, Lintasarta as well as other large companies have started to believe the solution offered by the developer of this software.
“Over time, our technology will be increasingly recognized and hopes to enter regional share,” he said. [Mor]
Publish Date: October 4, 2011 2:08 AM