Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Ikhwal Sidiq
Assistant Manager Trade and Remittance Services
408
MEMBER
Athina Karahogiti
Global Deputy Chief Client Officer
2
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
13
EXECUTIVE MEMBER
Eric Young
President / Contact Centre & Business Optimization Consultant
30

USB Speakerphones for Softphones - Jay Brant - ContactCenterWorld.com Blog

USB Speakerphones for Softphones

A USB speakerphone provides a plug-and-play solution for giving your softphone professional audio quality.

A softphone is a software telephone application. Instead of using a separate phone or conference phone, you control calls on your computer. A softphone can be the interface for an on-premise VoIP phone system or a cloud-based hosted VoIP service. It might also be part of a unified communications system. Most softphone platforms also have mobile apps to let you carry your business extension with you anywhere.

Many businesses are choosing to use a softphone instead of or in addition to the traditional phone experience. There are many reasons for this shift.

Younger workers are more familiar with computers or smartphones than with deskphones. Softphones can reduce infrastructure costs, since you don’t need to buy separate devices. When part of a unified communications system, they allow for quick escalation to video conferencing when necessary. And these are just some of the reasons.

But there is one major drawback: sound quality.

If you’ve ever tried to use your PC’s or laptop’s built-in microphone and speakers, you know how bad the sound can be.

In a previous blog, we covered headsets for softphones. Headsets, however, only work for one person at a time.

What if you want to have a conference call using your softphone?

 

 

USB Softphone Speakerphones

 

USB speakerphones provide the simplest method on the market for giving your softphone the professional audio quality expected of a business phone system.

What are the advantages of USB speakerphones?

Audio Quality. Speakerphones offer a vast improvement in audio quality on conference calls compared to what you get from computers or smartphones.

Simplicity. USB speakerphones are plug-and-play solutions.

Interoperability. You don’t need to worry about software drivers and communications protocols with USB devices.

Portability. Many USB speakerphones are easily moved or taken on trips, so you’ll always have professional audio with you.

No Power Cord. Most USB speakerphones are powered via the USB cable, reducing clutter.

So what USB speakerphones do we recommend?

 

Recommended USB Speakerphones for Softphones

  • Jabra Speak 710 Speakerphone
  • Jabra Speak 810 Speakerphone
  • Polycom VoxBox Speakerphone
  • Konftel 55 Conference Station

Jabra Speak 710 Speakerphone

Jabra Speak 710 is a portable speakerphone that provides immersive sound. Small and lightweight, Speak 710 is designed to be used in huddle rooms, impromptu spaces, or as a music speaker. You can connect via USB or Bluetooth.

Speak 710 has an omni-directional microphone with 360° pickup for up to 6 people. If you want stereo sound or increased coverage for larger meetings, you can pair two Speak 710s wirelessly.

The speaker has an integrated USB cable that wraps around the speaker for an elegant storage solution. It also comes with a Jabra Link 370 USB Dongle, which plugs into a computer, giving you wireless connectivity using Bluetooth Low Energy.

It’s compatible with Skype for Business, Cisco, Avaya, and a host of other softphone platforms. It even has a Smart button that lets you interact with a digital assistant like Siri or Cortana.

Jabra Speak 810 Speakerphone

Jabra Speak 810 is a professional speakerphone for larger conference rooms. You can connect in one of three ways: USB, Bluetooth, and 3.5mm. Speak 810 works right out of the box. It’s a true plug-and-play device with capacitive buttons for call control.

A sleek black lozenge with a stylish grille, the speakerphone is intended for stationary use on a conference table. You can plug a laptop into it using USB. Or you can wirelessly connect a smartphone or tablet using Bluetooth with a range of up to almost 100ft. If you’d prefer, you could also connect a smartphone or tablet using the 3.5mm jack. The USB port supports charge out, so you can charge your phone while on a conference call.

Speak 810 features ZoomTalk microphones. These directional microphones focus on up to 15 human voices using built-in intelligence. It uses digital signal processing to provide crystal-clear HD audio, even when the volume is all the way up. Instead of

Speak 810 seamlessly integrates with the leading softphones, including Skype for Business, Cisco, and Avaya.

Polycom VoxBox Portable Speakerphone

Polycom VoxBox is a portable speakerphone that gives you two easy options for connecting: USB and Bluetooth. VoxBox is extremely compact, measuring less than 4.5” across, making it easy for you to move it or take it on a trip.

It might be small, but VoxBox still provides Polycom’s legendary HD Voice, the standard-setting audio quality.

Polycom NoiseBlock gets rid of non-speech background noise, clarifying your calls. It automatically mutes the microphones when you stop speaking, greatly reducing the amount of disturbance in the conversation.

Polycom Acoustic Clarity normalizes voices for even sound quality, reduces background noise, and intelligent steers the microphones for optimal pickup.

4 directional microphones provide 360° voice pickup out to 10ft, making it ideal for the huddle room. And everyone will be able to hear the conversation. Its speaker has a maximum volume of 83dB at 0.5m with low distortion.

As a Bluetooth speaker, VoxBox can be paired with 10 devices at one time.

VoxBox has a rugged cast aluminum case and is IP64 rated against dust and water, so you’ll be able to get professional audio no matter where you are. The battery lasts for over six hours on a single charge. If you intend to use VoxBox in a public location, it ships with a USB security cable to prevent theft.

Konftel 55 Conference Station

Konftel 55 is more than a USB speakerphone: it’s a full conference station. Konftel 55 acts as a communications hub, because it can connect to computers, mobile devices, and deskphones (with an adapter). You can switch or combine connections using the touchscreen.

Konftel OmniSound technology gives you HD audio for full-duplex conversations that are clarified by automatic echo cancellation and noise suppression. The microphone picks up audio in 360° for up to 12 people.

It can act as a line bridge from USB to cell, USB to deskphone (with adapter), or cell to deskphone. It also has an RJ11 port for cable connection to a compatible cell phone. You can attach a headset using the 3.5mm jack.

Konftel 55 lets you record your conferences to an SD card without requiring additional licensing.

It connects with Skype for Business, Cisco Jabber, and Avaya Communicator, providing call control right on the speakerphone itself.

 

Source: http://blog.ipphone-warehouse.com/usb-speakerphones-softphones/

Publish Date: November 27, 2018 2:20 PM

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 31753 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =