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What You Need To Know About IoT Platforms, Solutions and Companies - Finnegan Pierson - ContactCenterWorld.com Blog

What You Need To Know About IoT Platforms, Solutions and Companies

The Internet of Things, IoT, is a growing field where providers help you integrate systems for better automation, data gathering and much more. You can find platforms dedicated to your industry with customizable features or you can enter the field as a hobbyist and find development kits or DIY solutions. Either way, understanding some basics about IoT platform, companies and solutions can help make your search for those things easier.

Internet of Things

The Internet of Things is a series of connected computing devices given their own unique identifications and capable of transferring data without needing a human-to-computer or human-to-human interface. It is used in multiple different ways including automated buildings, like Smart Homes, and integrated communications for transportation companies. There is even an Internet of Medical Things designed to gather data, monitor conditions and provide analysis of health-related devices and information. IoT companies, platforms and solutions help you effectively use this technology in your home or company.

Platforms

Since a lot of information about IoT platforms can contradict or overlap in confusing ways, researching them can be difficult. These platforms are basically the middleware that connects everything together. These software solutions connect the edge hardware, data networks and access points to the rest of the value chain to bring both the company and customer the best experience possible. Since there are already hundreds of platforms, with more emerging as the technology advances, it is a good idea to treat them like strategic partnerships instead of assets.

Solutions

Internet of Things solutions are the system that you purchase for a specific problem. These systems involve IoT components and usually require a network of partners including sensors and applications. You can purchase solutions from big companies or from startups depending on your needs and the functions offered. These platforms and solutions help fill the gap between data networks and sensors, you can fill this gap yourself, but partnering with an IoT company can help do it more quickly, efficiently and effectively because they already have everything ready to go.

Companies

When you are researching IoT companies and platforms, you may find that the terms can be used interchangeably through articles and across the industry. Generally speaking, you purchase the platforms from the companies, so forming a partnership with one is forming a partnership with both. Since a lot of development and resources go into designing and maintaining these platforms, companies will usually not offer more than one. This can make it easier to understand some of the research you find because you can usually treat the company and platform as one entity. It also means that since there are hundreds of platforms, there are hundreds of companies to choose from to form the right partnership and meet your needs.

Choices

Choosing the right platform for your IoT needs means looking at key criteria for the solution you have chosen. You will want a network coverage that fits your company’s projects as well as the right method of connectivity. Finding companies with a solid history and which offer the type of service that you need will make the partnership more beneficial to your business. It is also a good idea to look at things like the security systems, data plans and device management before building the business partnership. You should also see what types of collaboration and troubleshooting each company offers to see how much help you can expect during the initial setup and the ongoing maintenance of the platform.

You can do a lot of research into IoT platforms, companies and solutions and just end up more confused. This is because some informational posts will use the terms interchangeably or offer incomplete definitions. But, once you can iron those things out, you can see how this form of device integration can help streamline your company’s value chain and offer better service to your customers whether you are a startup or a large corporation.

 

Publish Date: March 14, 2020 12:51 AM

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