Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

6 Tips on How To Lead Your Small Startup Team - Finnegan Pierson - ContactCenterWorld.com Blog

6 Tips on How To Lead Your Small Startup Team

People start new businesses for a wide range of reasons. One of the most common is a desire to be your own boss. However, once you get to the point of having to lead your team, this can seem daunting. Fortunately, there are some tried and true strategies you can use to ensure you are guiding your team in the direction of success.

1) Have a Clear Vision

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Consistency is important for a small business. A common mistake that people make is to jump around too much between ideas. Their visions for their companies are not sufficiently defined. Having a clear vision gives people focus and purpose.

You may consider writing a vision statement for your business. Alternatively, you may create a more formal, complete business plan. In either case, it is valuable to make it clear what you are hoping to achieve. It is okay to change your vision from time to time as circumstances change, but you should try to be consistent and focused.

2) Put People First

The people on your team are your most valuable asset. They can be the difference between your business thriving or failing. Put them first. Whether you have a team of full-time employees or a few part-time freelancers, they should be a top priority.

When you are making decisions for your business, always think about how your choices will affect the people. When you have a people-centric mentality, your business culture will be more positive, and you will have a more dedicated and happier team.

3) Be Rigorous and Organized

Running a small business is hard work. You need to be thoughtful and organized about how you approach running your company. Be mindful of how you manage your business start up costs and operating expenses.

When you are rigorous and organized, your team members will see the effort you put into making the business a success. If you combine this with putting people first, you will be in very good shape for achieving your goals.

4) Lead By Example

Always ask others to do only as you do. Leaders who expect others to hold themselves to a higher standard are rarely successful. After all, who wants to listen to someone who can’t follow his or her own instructions.

Whether you realize it or not, you are likely already leading by example. The only question you need to ask is what example are you setting. If you are always stressed out, your people will be too. Similarly, if you neglect your responsibilities, don’t expect anyone else to be diligent.

5) Admit Mistakes

In a similar vein, it is important to admit to your mistakes. This sets a good example for your people and shows them that it is okay to be wrong sometimes.

This is especially important in a startup environment. Many small businesses are supposed to be innovative. It is hard to think outside the box if you are not willing to make mistakes. Some of the best inventions have come about due to trying something and failing. Be ready to admit your mistakes and others will also.

6) Delegate

You have people on your team to support you and the business. Delegate to them. You likely aren’t hiring people to be worker drones. Instead, you are probably trying to find talented and motivated individuals. It is impossible to make your business a success all by yourself. Trust your people and delegate real responsibilities to them.

This is important for two reasons. First, delegating shows your people that you trust them and will give them interesting things to work on. Second, it offloads some of your work. That means you can focus on strategy and growing your business.

These guidelines will help you be a better leader of your new startup business. If you follow them carefully, you will be primed for success. Learn more about small business leadership and get working on growing your business.

 

Publish Date: February 1, 2020 12:37 AM

Industry Champion Award Leaderboard

Submit Event

Upcoming Events

Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
 322 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =