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The Importance of Employee Recognition - Finnegan Pierson - ContactCenterWorld.com Blog

The Importance of Employee Recognition

When one of your team members completes a task with results that are above and beyond what you expected, it’s natural to offer praise. What may seem like a small commendation to you, however, may mean more to the staff member – and your company – than you know. When you’re determining whether or not to commend someone for a job well done, consider the benefits that employee recognition can have on the morale and productivity in your office.

Better Performance

Try to regularly show approval for your staff members and their efforts by finding employee recognition quotes as a way to convey verbal praise. Also by offering certificates of commendation or handing out monetary bonuses, for instance, the effort will pay off with staff members who vow to continue performing at their highest level. Workers who feel seen, recognized and respected will feel more a part of the company and may strive to make it more successful. They will also feel encouraged to keep working diligently to remain in the spotlight, earning additional acclamation.

Improved Teamwork

When seeking ways to encourage teamwork among your employees, use recognition as an incentive for them to put forth their best effort. Consider creating a team-based incentive that will enable them to receive prizes, bonuses or company-wide recognition for reaching a sales goal, completing a project-related task quickly or developing a solution to a work-based problem, for instance. As a result, staff members will not only feel empowered because they’re contributing to the company’s accomplishments, but will also feel greater camaraderie and collaboration that will benefit them on future projects.


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Less Turnover

Even if your company offers the same salary and benefits for a comparable position, your employees may stick with your company over the years if you actively recognize them for their hard work. A staff member who receives praise from a supervisor, team lead or co-worker will feel more passionate about his job and the company he works for. Those who feel valued will be more engaged with their position and place of employ because they feel a greater sense of belonging and worth. In addition, they may subsequently offer praise to co-workers, leading to an even better workplace atmosphere. As a result, your business may see less turnover as content employees will not desire to seek better opportunities elsewhere.

More Customer Satisfaction

Companies that strive to improve customer satisfaction should realize that employees who are more engaged and happier with their jobs also inevitably lead to more satisfied customers. Treating your staff members like vital commodities – praising them for their efforts, listening to their feedback, creating recognition programs and giving them the privilege of being privy to company plans and developments before the general public, for instance – will turn them into valuable representatives. Not only will they feel happier and therefore be more cordial when speaking to clients, but they’ll also feel more invested in the company’s mission and driven to enhance each customer’s experience by delivering a better front-line representative.

Increased Respected for Leadership

Employees who receive positive reinforcement from their place of employment will feel more confident and appreciative of their company and supervisors overall. If you recognize a staff member for a job well done, he will feel respected and believe that he’s being treated fairly and positively. In turn, he will believe that his supervisors and team leaders are on the ball because they’re aware of how their employees are performing and are trustworthy because they can be relied upon to give credit to the workers who contribute to the company's achievements.

Whether you compliment a valuable employee’s performance formally or informally, the recognition can help your workplace be a happier, more industrious place. Routinely seek out opportunities to praise your staff members and encourage managers and team leaders to do the same. The extra effort will pay off in the long run, helping your business to be stable and successful for years to come.

Publish Date: November 14, 2019 8:44 PM

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