Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

The Importance of Employee Recognition - Finnegan Pierson - ContactCenterWorld.com Blog

The Importance of Employee Recognition

When one of your team members completes a task with results that are above and beyond what you expected, it’s natural to offer praise. What may seem like a small commendation to you, however, may mean more to the staff member – and your company – than you know. When you’re determining whether or not to commend someone for a job well done, consider the benefits that employee recognition can have on the morale and productivity in your office.

Better Performance

Try to regularly show approval for your staff members and their efforts by finding employee recognition quotes as a way to convey verbal praise. Also by offering certificates of commendation or handing out monetary bonuses, for instance, the effort will pay off with staff members who vow to continue performing at their highest level. Workers who feel seen, recognized and respected will feel more a part of the company and may strive to make it more successful. They will also feel encouraged to keep working diligently to remain in the spotlight, earning additional acclamation.

Improved Teamwork

When seeking ways to encourage teamwork among your employees, use recognition as an incentive for them to put forth their best effort. Consider creating a team-based incentive that will enable them to receive prizes, bonuses or company-wide recognition for reaching a sales goal, completing a project-related task quickly or developing a solution to a work-based problem, for instance. As a result, staff members will not only feel empowered because they’re contributing to the company’s accomplishments, but will also feel greater camaraderie and collaboration that will benefit them on future projects.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Less Turnover

Even if your company offers the same salary and benefits for a comparable position, your employees may stick with your company over the years if you actively recognize them for their hard work. A staff member who receives praise from a supervisor, team lead or co-worker will feel more passionate about his job and the company he works for. Those who feel valued will be more engaged with their position and place of employ because they feel a greater sense of belonging and worth. In addition, they may subsequently offer praise to co-workers, leading to an even better workplace atmosphere. As a result, your business may see less turnover as content employees will not desire to seek better opportunities elsewhere.

More Customer Satisfaction

Companies that strive to improve customer satisfaction should realize that employees who are more engaged and happier with their jobs also inevitably lead to more satisfied customers. Treating your staff members like vital commodities – praising them for their efforts, listening to their feedback, creating recognition programs and giving them the privilege of being privy to company plans and developments before the general public, for instance – will turn them into valuable representatives. Not only will they feel happier and therefore be more cordial when speaking to clients, but they’ll also feel more invested in the company’s mission and driven to enhance each customer’s experience by delivering a better front-line representative.

Increased Respected for Leadership

Employees who receive positive reinforcement from their place of employment will feel more confident and appreciative of their company and supervisors overall. If you recognize a staff member for a job well done, he will feel respected and believe that he’s being treated fairly and positively. In turn, he will believe that his supervisors and team leaders are on the ball because they’re aware of how their employees are performing and are trustworthy because they can be relied upon to give credit to the workers who contribute to the company's achievements.

Whether you compliment a valuable employee’s performance formally or informally, the recognition can help your workplace be a happier, more industrious place. Routinely seek out opportunities to praise your staff members and encourage managers and team leaders to do the same. The extra effort will pay off in the long run, helping your business to be stable and successful for years to come.

Publish Date: November 15, 2019 1:44 AM

Industry Champion Award Leaderboard

Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 6

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =