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4 Pieces of Tech That Adapt to Your New Business - Finnegan Pierson - ContactCenterWorld.com Blog

4 Pieces of Tech That Adapt to Your New Business

Most of the time, business owners find themselves having to adapt to new advances in technology. Such measures can be costly and time-consuming, especially for a new business owner. If you are a business owner, you have no need to worry. Fortunately, technology is learning to adapt to our practices instead of the other way around. Here are four pieces of tech that will adapt to your business as it grows.

Machine Learning

Everyone has heard of artificial intelligence, but you may not know the way the intelligence is formed. Machine learning is the first step in having your technology adapt to you. When you are programming your tech to suit your business, it is recommended to use a neural network, which is a network that is structured to mimic the human mind. While it does sound like coming up with the algorithms needed for such a feat will take a lot of time, it will pay off in the long run. Your brain is built for learning, so if you build your computer's brain like your own, your computer will be able to start learning about you. The more it learns, the more it will be able to do for your business. For example, if you have a chat bot to help clients when a human employee is not available, it will start out with the basics. However, once it has been helping people for long enough, it will be able to broaden its understanding of client needs and give more effective assistance.

Social Media

You may be debating as to whether or not to start a social media page for your business, and which social media platform(s) to go with. Since a good portion of whatever audience you will be targeting is most likely on social media, it is a good idea to make a page. However, exposure is not the only reason to do this. Social media is constantly adapting to client needs and wants, which helps companies like yours reach new members more easily. The data that social media collects about your clients will help you with outreach and advertising. There may be sites that you never considered running an ad on, but with social media, you will be able to find those niches with ease.

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A Virtual Guard Dog

The threats against your data and security are constantly evolving, so it makes sense that you need something that can keep up with them. One of the best things that you can get for your online security purposes is an MDR, which stands for Managed Detection and Response. MDR is meant to monitor your systems and eliminate threats on an advanced level. It is especially helpful to have when you have limited staffing available to dedicate to online monitoring. The mdr pricing will vary depending on what you need, but it is worth investing in so your company data can be protected.

Search Engines

Your searches may only be performed once, but Google, Yahoo, Bing and any other search engine out there remembers them forever, and tailors your experiences based on them. Businesses take advantage of this by using SEO, or Search Engine Optimization, to get more traffic. If you are able to use this properly, you will be able to obtain more clients with a click of their mouse.

Your business has the potential to grow exponentially with all of the benefits that technology can make available to you. Once you have adopted some of this learning technology and put it into play, your business will be set for success with less of the hassle. 

Publish Date: August 2, 2022 4:33 PM

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